Your website is extremely important this day in age. But not only the site, you need to be easily found while searching for service in your area. It is worth it to spend a little extra to have a company that can handle it all effectively for you. We use net driven and have been very happy. Www.autodrx.com
We have had Mitchell crm for about 2 years now. Been with a couple others before that and definitely feel that Mitchell is the best bang for the buck. They really are helpful with obtaining positive online reviews for the business. The key though is obtaining customer emails, that is a must.
Just signed the papers this week for the new Hawkeye Elite alignment machine, w/their 18k alignment rack. Looking forward to getting it here because I know the ROI is there!
100% Agree, it provides the customer with another avenue for financing the repair. If they decline the customer then we did our best to help them out. They then need to figure out how to fund their repairs because we definitely are not.
Spot on Joe!! Sometimes you have to read something like this to bring you back into reality. Just because car counts, Average RO, or Visits per year are down does not mean you have to sit there and take it. Analyze and React!
Awesome timing!!! I am currently trying to decide between Auto Vitals and Bolt on Technologies for the tablet inspection and work flow. I am interested in how it works out for you!
We currently use Netdriven for our website (www.autoDRx.com) and Mechanicnet for our CRM. Other than that the only thing that has worked marketing wise is a monthly bulletin that is mailed to everyone in our area. But, all areas are different. Your best bet is to talk to other businesses in your area (preferably of the same trade) and see what works for them.