Hello all, I have a issue that I'd like to see how other shops handle. Currently I have not been able to find someone to hire for shop cleaning/maintenance but I am actively pursuing one. In the meantime my one master tech has not been very helpful in cleaning up his own area. He is a very good tech and amazing at what he does but works very dirty and I am becoming concerned with someone slipping and getting hurt. I completely understand that is getting paid flag hour and does not get paid for the time to clean his area, but I feel if he would just take the time to grab a catch pan and make sure the fluid falls into it instead of just sliding it under car and not looking at where the fluid goes he'd save himself a lot of hassle. Most of the time he'll just leave the coolant to run all over. I want my techs to be productive and I know the need for a cleanup person of which I do intend to hire, but would most shop owners request more responsibility of a tech to at least help keep a mess to a minimum? When the tech was hired he was told and he agreed that he was to wash and vacuum his two bays at the end of every Friday, of which lately he hasn't been doing.
Every time I see him cleaning something I make sure I immediately show appreciation and tell him thank you, doing a good job etc.. But I guess it hasn't caught on because he still isn't working cleaner. I really do not want to search for another master tech, but I know I can't afford tech who feels the shop revolves around him.
Any ideas or advice on how other shops handle cleaning and these types of issues?
Hope this was posted in the correct section
Thanks,
Jon