cooterdavenport1

Yes. I've been told I'll have to house servers for Mitchell or other on-premise systems, which sounds like a bigger headache than I can imagine from anything where I don't have to. I'm not a computer whiz but I'm good enough to get by on something with no maintenance I'd bet.

OK that is helpful. My understanding is that not all of them had access to these guides which would mean a lot of lost time for my investment if other options have them. I have been approached for demos by RO writer and Napa Tracks already, but am concerned about using an on-premise system for reasons like these. Are there other reasons I should not be considering an on-premise system? this will help me figure out who to spend my time shopping. Thank you so much for your help.

Thank you for all the help so far. Asking other shops is precisely why we're doing this. Like you said, I don't have time to make a mistake and have to replace a solution. I think I have a good start here so far, and will definitely be factoring QB into my decision, but I am hopeful I can find an system where I don't need it. What has been a huge drag on my time is the labor guide. I don't have time to look all of this up and call around for parts, etc. I need to be in a bay, especially until I can afford another tech. I've heard this is an additional cost with a lot of systems. Can anyone provide insight into what systems this would be an additional cost for or one's that don't work as well as a shop would need it to? @Joe Marconi @bantar

Thanks for responding. A couple of questions if that's ok. What is it about QB that you like so much better than the SMS you ran before? What are some of the reasons you know to avoid cheap systems? Thanks for your help!

Thanks for your help. My understanding was that I would need to run servers for Mitchell and that it isn't cloud-based. Do you have by chance know the reasons someone would favor say a TekMetric over a Mitchell or vice versa?

I will definitely be taking demos but want to cut the list down a bit. This information is helpful, so thank you. I have 4 bays and really want things to be more accurate and time/cost sensitive. Do you know what the people you are coaching like about Tekmetric vs protractor or autoleap?

Looking to get off of pen and paper for ROs and estimates but unsure what tools to take a look at. Can some people tell me what they use, what they like about it, and what they don't like?