FxsX24

does your supplier not offer warranty labor reimbursement?

started the change over 6-8 months ago

Without even reading the whole article I feel where you come from. When i have a customer in the store or on the phone, they want the cheapest one. They dont care about the warranty, the cost (or hassle in DIY) of replacing the part, possible tire wear, possible realignment costs (60-80 here). It is hard to get people to spend money on good parts. people will buy the cheapest oil and air filters they can, cheapest wipers possible. Fed Mogul has changed (at aap atleast) the National name to MOOG. Same part (well same stampings on them), new box.

Not sure if anyone here uses or used the Compnine site. But it is back up Compnine it is great for viewing build sheets for vehicles with the RPO sheets removed or damaged. it is cheap and a great tool in the automotive world. Great for finding fuel tank sizes,build dates (for those painted over stickers), suspension packages, assembly plant location, brake packages (lovely GMT 800 trucks). only $25 a month for 300 searches, cant beat that. Beats waiting for your dealer if they are busy...... Here are the results for my truck Vehicle: JIMMY 4 DR Year: 1998 Build Date: 1997-11-13 UN0 RADIO,AM/FM,STEREO,SEEK/SCAN,COMPACT DISC,AUTO TONE,CLOCK,ETR STEREO W/CD PLAYER(UN0) UP8 RADIO,PROVISIONS FOR STEREO INSTRUMENTATION STEREO RDO PROVISIONS(UP8) U16 TACHOMETER,ENGINE TACH(U16) U73 ANTENNA,FIXED FIXED ANT(U73) U89 WIRING HARNESS,5-WIRE TRAILER 5 WIRE TRLR HARN(U89) VXS VEHICLE - COMPLETE V54 CARRIER,ROOF LUGGAGE(PAINTED) PAINTED RF LUGG CARR(V54) V73 VEHICLE STATEMENT - US/CANADA US/CANADA VEHICLE STATEMENT(V73) WDV WARRANTY WAIVER - PARTIAL DEDUCTIBLE XBG TIRE FRONT P235/70R15 WOL R/PE ST TL ALS 102S TIRE(XBG) YBG TIRE REAR P235/70R15 WOL R/PE ST TL ALS 102S TIRE(YBG) YC5 DECOR PACKAGE,COMFORT AND CONVENIENCE,#5 (MID LEVEL) DECOR PKG #5(YC5) YD3 AXLE FRONT (BASE EQUIP) FOR SCHEDULING GVW PLATE FRT AXLE(YD3) YD5 SPRING,FRONT(BASE EQUIPMENT) FRT SPRING(YD5) YD6 SPRING,REAR(BASE EQUIPMENT) RR SPRING(YD6) ZBG TIRE SPARE P235/70R15 WOL R/PE ST TL ALS 102S SPARE TIRE(ZBG) ZM8 PACKAGE,ELECTRIC TAILGATE RELEASE AND REAR DEFOGGER ELEC T/GATE REL & RR DEFG PKG(ZM8) ZQ3 DRIVER CONVENIENCE PACKAGE II(MERCHANDISING OPTION) DRVR CONVENIENCE PKG(ZQ3) ZQ6 DRIVER CONVENIENCE PACKAGE III DRVR CONVENIENCE PKG III(ZQ6) ZW7 CHASSIS PACKAGE,PREMIUM SMOOTH RIDE PREMIUM SMOOTH RIDE CHAS PKG(ZW7) ZY1 COLOR COMBINATION SOLID SOLID PAINT COMBO(ZY1) Z88 GMC TRUCK G M C(Z88) 1SE PACKAGE OPTION 05 (1SE) 1SZ PACKAGE OPTION- (1SZ) 12H TRIM COMBINATION CLOTH, GRAPHITE (12H) 12I INTERIOR TRIM GRAPHITE (12I) 41U EXTERIOR COLOR,PRIMARY (41U) EXTERIOR COLOR,PRIMARY,BLACK (41U) 6WH COMPONENT FRT LH COMPUTER SEL SUSP (6WH) SUSP(6WH) 7WH COMPONENT FRT RH COMPUTER SEL SUSP (7WH) SUSP(7WH) AG1 ADJUSTER FRT ST POWER, MULTI-DIRECTIONAL, DRIVER MULTI-DIRECTIONAL PWR D/SEAT ADJR(AG1) AJ1 GLASS,DEEP TINT(REAR SIDE WINDOWS AND REAR DOOR WINDOW) DEEP TINTED GLS(AJ1) AP9 NET,CONVENIENCE CONVENIENCE NET(AP9) AU0 LOCK CONTROL,REMOTE ENTRY(KEYLESS ENTRY SYSTEM) REMOTE ENTRY LK CONT(AU0) AU3 LOCK,SIDE DOOR,ELECTRIC ELEC S/D LK(AU3) AV5 FRONT HIGH BACK BUCKET SEAT FRT HIGH BACK BKT ST(AV5) AXP VIN IDENT POSITION, MULTI- PURPOSE VEHICLE MULTI-PURPOSE VEHICLE VIN POSITION(AXP) A31 WINDOW,ELECTRIC OPERATED,SIDE ELEC SI WDO(A31) WINDOW,POWER OPERATED,ALL DOORS PWR WINDOWS(A31) A78 ADJUSTER,FRT ST BK MAN RECLINING,PASSENGER AND DRIVER MAN RECL ST BACK ADJR(A78) B30 CARPET,FLOOR AND WHEELHOUSE FLR CPT(B30) B84 ORNAMENTATION,EXTERIOR,BODY SIDE MOLDING BODY SI MLDG(B84) C25 WIPER SYSTEM,REAR WINDOW RR WDO WPR(C25) C3T GVW RATING 5350 LBS 5350 GVWR(C3T) C60 AIR CONDITIONER,FRONT,MANUAL CONTROLS A/C MAN CONT(C60) DAY PLANT CODE MORAINE, OH, GM T&B MORAINE,OH PLANT CODE(DAY) DD8 MIRROR,INSIDE,REARVIEW,TILT,AUTOMATIC,LIGHT SENSITIVE I/S RR VIEW MIR,LIGHT SENSITIVE(DD8) DH2 MIRROR,INSIDE, ILLUMINATED,LH & RH,WITH DUAL SUNSHADE ILLUM S/S MIR(DH2) DK2 MIRROR,OUTSIDE,RH & LH REMOTE CONTROL,ELECTRIC,LH DEFOG(PAINTED) ELEC R/CON HTD PAINTED O/S MIR(DK2) DK6 CONSOLE,ROOF RF CNSL(DK6) D07 CONSOLE,FRONT COMPARTMENT FLOOR(CUSTOM) CUSTOM F/CMPT FLR CNSL(D07) EVA TEST DVT, EVAP EMISSION REQUIREMENT EVAP EMISSIONS REQUIRED(EVA) E55 GATE,END END GATE(E55) FF6 ARM,TORSION BAR SPRING ADJUST,LH TORS BAR ADJ ARM(FF6) FF7 ARM,TORSION BAR SPRING ADJUST,RH TORS BAR ADJ ARM(FF7) GU6 AXLE,REAR,3.42 RATIO 3.42R(GU6) JC1 BRAKE VAC POWER, 4 WHL DISC, 5,500 LBS BRAKE VAC PWR(JC1) K34 CRUISE CONTROL,AUTOMATIC,ELECTRONIC CRCONT(K34) K60 GENERATOR,100 AMPERE 100 AMP(K60) L35 ENGINE,4.3L(4.3W),CPI,V6,90 DEG 4.3W(L35) M30 TRANSMISSION,AUTOMATIC 4 SPEED,4L60E,ELECTRONIC 4-SPD A/TRANS(M30) NB7 EMISSION SYSTEM CALIFORNIA, TLEV TLEV CALIF EMIS(NB7) NG1 EMISSION CERTIFICATION,GEOGRAPHICALLY RESTRICTED CERTIFICATION RESTRICTED EMIS CERTIFICATION(NG1) NP1 TRANSFER CASE,ELECTRONIC SHIFT,TWO SPEED ELEK SHFT TRFER CASE(NP1) NP5 STEERING WHEEL,LEATHER WRAPPED LEATHER WRAPPED STRG WHL(NP5) N33 STEERING COLUMN,TILT TYPE TILT STRG COL(N33) N40 STEERING,HYDRAULIC(NON-VARIABLE) NON-VARIABLE P/S(N40) N90 WHEEL,15X7(CAST ALUMINUM) AL WHL(N90) QBG TIRE ALL P235/70R15 WOL R/PE ST TL ALS 102S TIRE(QBG) RSA RESTRAINT - FRT SEAT, 208, AUTO, PASSIVE RYJ COVERING,CARGO AREA,RETRACTABLE RETRACTABLE CARGO CVR(RYJ) R8W CONTROL - SALES ITEM NO. 72 R9Z CONTROL - SALES ITEM NO.100 SLL SOLD ORDERS SOLD ORDER(SLL) TFE SALES INCENTIVE - COMMITMENT PLUS T61 LIGHTING,DAYTIME RUNNING DAYTIME RUNNING LGT(T61)

are you kidding me? how dumb can a person be? and maybe on the MAF they thought the arrow pointed to the front of the truck.

it is sad, if I (or anyone here for that fact) offers a service and charges for it, and does not do that service, they should be closed down. one thing that i noticed, the filter on that jeep should have been a N/S filter, the tech knew that and charged for the part and labor.

digging this up I was wondering if anyone here has used the Wearever pads from AAP? i have used them a few times on customer cars and my own, usually use the Gold line (oe material and style), and they hold up good. Ceramic on my truck held up good, low dust, no squeaks. and yes i do work for aap, and no im not advertising. while were here, what are your thoughts on wagner pads?

Do any shops go by the GM OLM feature when using the required oil?

this is the reason i decided to do all my own work.

NSFW . language. i have felt like this before, just at advance not zone, FYI aap rotors have 2yr warranty

if the customers in the shop are half as bad as they are in the parts store. I would throw a few threw the window. You can do everything in your power to make someone happy. And they are still not happy. Or they are just plain ass hats,and cause trouble on purpose

i hate going to do a SES light and see a bundle of wires with piggy back connecters, from some quick/cheap starter install. if i were installing a starter i would use either a specific harness that is pre-spliced for the starter, or splice in and solder/heat shrink everything. it looks better, creates a better connection. and is much safer than piggy backing wires with a cheat 3 cent plastic connecter. we have a large number of starter installers here. some of them do it nice, others do it like poo. they all charge about the same for a install. i guess some are more concerned with $$$, others would rather do a great job and keep the customer happy.

i am gonna try to find out how that works. they give us instore training, but it is crap (unless you have never turned a wrench before)

well on the other side of the coin, when i tell someone the whole job with parts is 400. it seems like alot, but it really isint. escpcally when half of that is parts. even if the job took 2 hours, people dont realize even if it was "easy" to do it, it is not the labor they are paying for, but knowing how to do the job that it where the money is

Advance offers testing thru BWD and a few others also. i wanna go to them, but since i work there i would still have to pay. you would think they want us to know the good stuff.