We had QB 2022, but January 6 QB cut us off if we didn't upgrade payroll to 2023. We did for 506.00 plus so much per employee each. Now April 6, they are going to charge us 559.00 for QB 2023 which we are using now. I don't know how you are still using 2020. I am using QB pro and payroll 2023. I also have Quicken at home and they shut that off also, if I don't upgrade. Our IT guy said don't use QB online, nothing but problems