joenic

we use it at our 3 shops. it helps facilitate simple appointment requests, captures emails for future marketing and contact purposes, and gives basic menu price quotes that would otherwise tie up my guys on the phone. it also works 24/7. great reporting and metrics, so you can always ensure you are getting value out of the program. we also link our tires through otis, so customers can shop from home. i think it brings a certain legitimacy to our business and takes care of some basic customer inquiries for us. it's certainly worth a demo to see if it's right for your team. chat bots are never perfect translators, but it's a trade off we were willing to make after seeing the benefits.