Scott B
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Posts
1 -
Joined
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Last visited
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Days Won
1
Business Information
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Business Name
Connie & Dick's Auto Service Center Inc.
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Business Address
150 Olive Street, Claremont, California, 91711
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Type of Business
Auto Repair
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Your Current Position
Shop Owner
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Automotive Franchise
None
- Website
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Logo
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Banner Program
Tech-Net
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Participate in Training
Yes
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Certifications
ASE, SAE, AMI, CA-BAR
Scott B's Achievements
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Connie & Dick's Auto Service Center Inc.
Scott B posted a Shop Labor Rates marker in Auto Repair Shops
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I started using SMS systems back in 88 or so (MFS Management Feedback Systems with Mike Lee). Today, we're running a cloud based system that works! The application allows us to document repairs uniformly which also helps us manage the QA process. We're about 3.5yrs in now and I wish we have switched sooner. Customers are really impressed with the presentation and now with Covid, the experience actually got better. We now have an outside check-in area with a big screen where the customers can see and communicate with us from a distance. Since this is all web based, I can check in on the shop from anywhere. Prior to covid I was traveling quite a bit and would be asked to check in on certain jobs. I would perform research, add notes, wiring diagrams, data etc to a ticket for my technicians to consume later. Let me know if you have any questions about Shop-Ware.
