I really don't know where to start. This video brings up valid points. However, like so many other podcasts, articles, and other media sources, it brings up the negative side of our auto repair shop industry. Personally, I don't like it. I am hesitating a bit, only because Auto Shop Owner is an open forum and we need to hear ALL voices, ALL opinions and ALL sides.
This is what I want to see more of: There are so many honest, hard working, ethical shop owners and techs out there. Are they perfect? No one is.
I think the bigger problem is that we are not as united as we should be. We, the automotive shop owners, need to come together and believe in each other. Let's not go down the road of picking out the bad, this is done too often.
Let me stop, Let me hear from you.