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Topics posted by Joe Marconi
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Get rid of the bad apples and improve morale
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- employee issues
- improve morale
- (and 3 more)
- 0 replies
- 1,712 views
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- 1 reply
- 1,854 views
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New Law On Black Boxes
By Joe Marconi, in Shop Insurance, Certifications, Laws, Legal
- auto news
- technical issues
- (and 1 more)
- 2 replies
- 1,810 views
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2014: Time for Review, Time to Move Forward
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- Goals
- Business Plan
- (and 2 more)
- 0 replies
- 1,490 views
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- 2 replies
- 1,694 views
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Cell phone use and too quick to judge
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- cell phone use
- employee management
- (and 2 more)
- 1 reply
- 1,825 views
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- 4 replies
- 1,553 views
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Customer says, "I rather replace the engine"
By Joe Marconi, in Customer Experience & Reviews
- Customer service
- Selling service
- (and 3 more)
- 2 replies
- 1,770 views
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Managing the Customer’s Budget should not be taken lightly
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- Customer service
- declined work
- (and 5 more)
- 0 replies
- 2,316 views
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- 0 replies
- 1,261 views
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- 1 reply
- 1,431 views
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- 3 replies
- 2,229 views
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Shop Owners: Time for thanks and to look forward
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- Shop Management
- Leadership
- (and 3 more)
- 4 replies
- 1,976 views
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- 0 replies
- 1,605 views
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State Farm / PartsTrader Program Creates Heated Controversy
By Joe Marconi, in Auto Body Shop Discussions
- State Farm
- ASA
- (and 2 more)
- 1 reply
- 3,198 views
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Honda Dealer Attitude Loses Customer
By Joe Marconi, in Customer Experience & Reviews
- Service writer
- Customer service
- (and 2 more)
- 0 replies
- 1,849 views
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- 10 replies
- 3,261 views
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- 8 replies
- 2,874 views
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The Internet Has Changed the Way We Do Business
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- 4 replies
- 2,202 views
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Wallet Flushing Initiative -Dead
By Joe Marconi, in Automotive Parts & Suppliers
- Fluid services
- wallet flushing
- (and 3 more)
- 1 reply
- 1,631 views
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Anyone know about the New Snap On Verus
By Joe Marconi, in Automotive Shop Tools & Equipment
- snap on verus
- Snap-On
- (and 3 more)
- 13 replies
- 20,135 views
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- 2 replies
- 2,430 views
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- 3 replies
- 2,884 views
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- 6 replies
- 2,767 views
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- 1 reply
- 1,627 views