Improve shop productivity with a focus on what went right, not what went wrong By Joe Marconi, May 29, 2016 Source: Improve shop productivity with a Focus on what went right, not what went wrong Read more... 0 comments 1,170 views
More consumers going back to the New Car Dealer for Auto Service By Joe Marconi, May 7, 2016 Source: More consumers going back to the New Car Dealer for Auto Service Read more... 0 comments 1,066 views
High shop morale improves productivity By Joe Marconi, April 22, 2016 Source: High shop morale improves productivity Read more... 0 comments 1,079 views
Why technician pay incentive bonuses may backfire By Joe Marconi, March 12, 2016 Source: Why technician pay incentive bonuses may backfire Read more... 0 comments 1,982 views
Improve Your Repair Shop Production with the Power of Praise! By Joe Marconi, January 16, 2016 Source: Improve Your Repair Shop Production with the Power of Praise! Read more... 0 comments 1,398 views
Shop Owners: Has your repair shop reached success? By Joe Marconi, January 9, 2016 Source: Shop Owners: Has your repair shop reached success? Read more... 0 comments 1,194 views
Will the Mild Winter Hurt Business for Auto Repair Shops? By Joe Marconi, December 13, 2015 Source: Will the Mild Winter Hurt Business? Read more... 0 comments 1,453 views
Selling automotive service and repairs is all about helping the right customer By Joe Marconi, December 5, 2015 Source: Selling is all about helping the right customer Read more... 0 comments 1,568 views
Before you raise prices, raise production By Joe Marconi, November 7, 2015 Source: Before you raise prices, raise production Read more... 0 comments 1,634 views
Can Your Service Writers Really Overcome Sales Objections? By Joe Marconi, October 24, 2015 Source: Can Your Service Writers Really Overcome Sales Objections? Read more... 0 comments 1,385 views
As Shop Owner,letting go of control of the shop is still so hard to do By Joe Marconi, October 17, 2015 Source: Letting go of control of the shop is still so hard to do Read more... 0 comments 1,495 views
You have goals…but what about your employee’s goals? By Joe Marconi, September 19, 2015 Source: You have goals…but what about your employee’s goals? Read more... 0 comments 2,122 views
What do you do when a catch an employee in a lie? By Joe Marconi, August 9, 2015 Source: What do you do when a catch an employee in a lie? Read more... 0 comments 1,572 views
Another bad day at my auto repair shop, but not a bad life By Joe Marconi, May 30, 2015 Source: Another bad day at my auto repair shop, but not a bad life Read more... 0 comments 1,155 views
Got a bad apple in your shop? Get rid of him fast! By Joe Marconi, May 19, 2015 Source: Got a bad apple in your shop? Get rid of him fast! Read more... 0 comments 1,048 views
Consumers ARE going back to the New Car Dealership! By Joe Marconi, April 21, 2015 Source: Consumers ARE going back to the New Car Dealership! Read more... 0 comments 1,228 views
When hiring, look for character, talent and then skill By Joe Marconi, April 18, 2015 Source: When hiring, look for character, talent and then skill Read more... 0 comments 1,078 views
Catch People Doing Things Right! By Joe Marconi, April 4, 2015 Source: Catch People Doing Things Right! Read more... 0 comments 1,009 views
2014; It's is the end of a year, not the end of your journey By Joe Marconi, December 29, 2014 Source: 2014 is the end of a year, not the end of your journey Read more... 0 comments 960 views
From: When you match price, do you also match value? By Joe Marconi, December 11, 2014 Source: When you match price, do you also match value? Read more... 0 comments 1,144 views
From: Your business success is often found in what you don’t do By Joe Marconi, November 30, 2014 Source: Your business success is often found in what you dont do Read more... 0 comments 1,704 views
Do you know why it is so important to impress a first-time customer? By Joe Marconi, November 9, 2014 Source: Do you know why it is so important to impress a first-time customer? Read more... 0 comments 1,305 views
Be Careful you’re not making a sale for your competition By Joe Marconi, November 2, 2014 Source: Be Careful you’re not making a sale for your competition Read more... 0 comments 1,599 views
Don't Sell Water Pumps, Sell Value By Joe Marconi, November 2, 2014 Read more... 0 comments 1,084 views
Warranty returns plague aftermarket industry By Joe Marconi, October 25, 2014 Source: Warranty returns plague aftermarket industry Read more... 0 comments 1,057 views