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Topics posted by Joe Marconi
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- 31 replies
- 15,817 views
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When you match price, do you also match value?
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- 5 replies
- 2,257 views
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It’s the Holiday; put down your tools, close your laptop
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- 5 replies
- 2,694 views
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- 0 replies
- 1,826 views
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- 3 replies
- 1,783 views
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- 8 replies
- 2,495 views
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We made a mistake, but the customer crosses the line
By Joe Marconi, in Customer Experience & Reviews
- 13 replies
- 3,356 views
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- 4 replies
- 2,011 views
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All that hard work and the customer doesn’t notice
By Joe Marconi, in Customer Experience & Reviews
- Customer service
- Quality service
- (and 1 more)
- 3 replies
- 3,100 views
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Do you take a Proactive or Reactive Sales Approach?
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- marketing
- customer service
- (and 2 more)
- 5 replies
- 2,181 views
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- 14 replies
- 3,559 views
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It’s December; Are you prepared for 2015?
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- Business management
- shop management
- (and 5 more)
- 5 replies
- 2,760 views
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The Pearl Harbor Attack, December 7th 1941 – “A day which will live in infamy”
By Joe Marconi, in AutoShopOwner Announcements
- 2 replies
- 2,349 views
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- 5 replies
- 3,186 views
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Legal Contracts: Do you know what you are signing?
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- workers compensation
- insurance companies
- (and 3 more)
- 1 reply
- 1,481 views
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Happy Thanksgiving , a world of thanks to each of you
By Joe Marconi, in AutoShopOwner Announcements
- 2 replies
- 1,471 views
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- 43 replies
- 29,430 views
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- 27 replies
- 7,730 views
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Do you read about shop business? Ratchet + Wrench & Shop Owner Magazine
By Joe Marconi, in Automotive Parts & Suppliers
- shop owner topics
- Ratchet+Wrench
- (and 3 more)
- 8 replies
- 3,393 views
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Do you know why it is so important to impress a first-time customer?
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- marketing
- customer service
- (and 6 more)
- 1 reply
- 1,864 views
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Tech Pay; Too high? Too Low? Or Just right?
By Joe Marconi, in Human Resources, Employees
- tech wages
- tech salary
- (and 1 more)
- 11 replies
- 3,475 views
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Sears Closing 100 US Stores And Auto Centers
By Joe Marconi, in General Automotive Discussion
- Sears auto centers
- Sears
- (and 1 more)
- 6 replies
- 2,235 views
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- 3 replies
- 1,933 views
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- 0 replies
- 1,406 views
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ASA to Host Vehicle Inspection Safety Forum
By Joe Marconi, in Marketing, Advertising, & Promoting
- Safety inspection
- Mandatory state inspections
- (and 2 more)
- 1 reply
- 1,847 views