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Topics posted by Joe Marconi
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- 3 replies
- 2,195 views
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The person answering your phone may be killing your repair shop
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- marketing
- advertising
- (and 2 more)
- 4 replies
- 2,432 views
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- 0 replies
- 1,416 views
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The Power of Rose-Colored Glasses
By Joe Marconi, in AutoShopOwner Articles
- running a shop
- education
- (and 4 more)
- 1 reply
- 1,502 views
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Many aging Auto Shop Owners thinking about retirement
By Joe Marconi, in Exit Strategy, Retirement, Selling Your Repair Shop
- exit strategy
- retirement
- (and 2 more)
- 1 reply
- 2,149 views
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Can a shop foreman help with Shop Production?
By Joe Marconi, in Workflow, Procedures, Shop Forms
- workflow
- productivity
- (and 5 more)
- 1 reply
- 2,242 views
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- 2 replies
- 1,768 views
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- 1 reply
- 1,249 views
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- 18 replies
- 4,418 views
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Shop Owner’s need downtime to put things in proper perspective
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- 6 replies
- 3,602 views
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A healthy repair shop business starts with a healthy mind and the right people
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- repair shop management
- employee management
- (and 1 more)
- 10 replies
- 3,997 views
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- 20 replies
- 4,236 views
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Just Being Nice is not Great Customer Service
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- customer service
- sales
- (and 2 more)
- 1 reply
- 2,087 views
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- 0 replies
- 1,166 views
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Happy Thanksgiving- Wishing all ASO Members the very best!
By Joe Marconi, in AutoShopOwner Announcements
- 9 replies
- 2,593 views
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- 3 replies
- 2,842 views
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- 2 replies
- 1,637 views
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IMPORTANT! It's November: Time to get your Auto Repair Shop Ready for 2018
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- business management
- repair shop management
- (and 2 more)
- 0 replies
- 1,638 views
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- 3 replies
- 2,947 views
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Come See Me at the Ratchet + Wrench Conference!
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- 0 replies
- 1,502 views
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Repair shops need a proactive approach to sales
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- sales
- car counts
- (and 3 more)
- 1 reply
- 1,991 views
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Advance Auto Parts Marketing Continues to Hurt Auto Repair Shops
By Joe Marconi, in Customer Experience & Reviews
- Advance Auto Parts
- CARQUEST Advance
- (and 1 more)
- 32 replies
- 6,646 views
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Want to motivate your technicians and service advisors? Don’t discuss business
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- employee management
- shop management
- (and 1 more)
- 2 replies
- 3,093 views
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A proactive Sales tip to improve customer retention and car counts
By Joe Marconi, in Joe’s Business Tips For Shop Owners
- car counts
- sales
- (and 2 more)
- 1 reply
- 2,155 views
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When it comes to Part Margins, We are in the wrong business
By Joe Marconi, in Automotive Parts & Suppliers
- 17 replies
- 5,009 views