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JBockman

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    14

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Business Information

  • Business Name
    Bockman's Auto, Truck & Tire
  • Business Address
    2156 Oakland Drive, Sycamore, Illinois, 60178
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
    None
  • Website
    http://www.Bockmans.com
  • Logo
  • Banner Program
    Napa Car Care
  • Participate in Training
    Yes
  • Certifications
    ASE
  • Your Mission Statement
    Our MISSION is to 1) earn customer trust and loyalty by ensuring top quality customer service
    and outstanding auto repair tailored to each customer, 2) provide support to our employees in
    a way that ensures their loyalty and longevity, and 3) give back to the community we serve.

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JBockman's Achievements

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Apprentice (3/14)

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Reputation

  1. JBockman
    JBockman changed their profile photo
  2. JBockman
    So do you pay OT for over 40 hours worked per week?
  3. JBockman
    Gross Profit dollars sold and not total dollars sold. We have a guarantee of about $45K a year (which seems low) but that's another reason to look at another pay plan.
  4. JBockman
    About $70K last year
  5. JBockman started following Facebook Ads Admins , SERVICE WRITER PAYROLL QUESTION , Parts ordering and 5 others
  6. JBockman
    I've been paying my Service Advisors 9% of GP dollars that they sells. I'm looking into another pay plan now because I want to be sure I'm not paying too little.
  7. JBockman

    Bockman's Auto Care

    JBockman posted a Community Map marker in Members

  8. JBockman
    The new Napa Tracs Enterprise allows us to search multiple vendors at the same time, as well. Sent from my iPhone using Tapatalk
  9. JBockman
    I believe it needs to be explained to them, in their terms, ie. flip phone vs an iPhone
  10. JBockman

    Bockman's Auto, Truck & Tire

    JBockman posted a Shop Labor Rates marker in Auto Repair Shops

  11. JBockman
    Yes just a couple a month. There is a little wait from the time you call it in to the time the online technician calls back but it’s still not a horribly long time. Sent from my iPhone using Tapatalk
  12. JBockman
    We have it and like it. We still don’t do a ton of flashes but it’s always available and I’m not relying on someone else’s schedule. We’ll charge $25 over cost (of course that doesn’t include diagnosis). Sent from my iPhone using Tapatalk
  13. JBockman
    Nancy, I started to scan every document this year, I'm trying to go paperless at some point. I purchased the Scan Snap ix500 and it's been great, a real workhorse. Beside the scanner you'll want some sort of storage for the files, I'm using google drive. Call me if you have any other questions.
  14. JBockman
    My rate was 1.6-1.7% but I just switched processors and we're at 1-1.1%
  15. JBockman
    Last month I paid 1.2% and the more people use debit the more I save. If you want the name of my processor just send me an email.
  16. JBockman
    Hello, I tried both and find it's easier to have a professional do it for you. I use Optimize Social Media.
  17. JBockman started following Todd Kukui
  18. JBockman started following Gonzo
  19. JBockman
    Remember the old saying “Service and quality are remembered long after the price is forgotten”. That customer will be back.

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