The goal of this shop is to produce high quality vehicle repairs which satisfy the customer at a price that the customer and/or insurance company is willing to pay, while maintaining a reasonably established margin of profit.
The operation of this shop shall be maintained so as to promote pleasant working conditions for and a team spirit effort among all employees.
The customer will be treated with the utmost courtesy at all times by all employees, for without the customer there is no business and without the business there are no jobs!