I run a fairly small transmission shop and I have been having problems getting the phone to ring with quality customers. We are in an industrial area so many customers we get are the type just looking for the best deal. Our warranty is double our competitions and we have an average turn around rate of 2-3 days. I do work for a few auto shops so I stay away from it but I might have to start doing more of it too keep the lights on. I would really like to know what to say to a service writer or shop owner to get them to give me a try. Also the best way to get more retail customers as well. Thanks for the help.
