Trealubit

We can trade, air matress for signed copy of RW. [emoji23] Sent from my iPhone using Tapatalk

Haha. Asian invasian. Sent from my iPhone using Tapatalk

September 22-24 is ASA illinois CAN conference in chicago. Close to where RW conference will be. Lots of great hands-on and classroom technical training from instructors like John Thornton, Jorge Menchu, Eric Ziegler, Ken Sanders. And Management training from Bill hass, Jeremy Oneal. Its the days before RW conference. Not that expensive lots of value. Highly recommended when your in Chicago. You can take classes a la carte as well. Check it out and register at asailcan.com Sent from my iPhone using Tapatalk

You wont regret it. Its worth it. Make sure to bring a copy of RW for mspec to sign! [emoji4] Sent from my iPhone using Tapatalk

I have been using omnique for 3 years now. Before omnique i had alldata manage. By far omnique is the most capable and almost complete cloud based system i found at that time and they continue to update. Its updating to version 5 somtime this year and have great support. I am using the highest plan since i import to quickbooks. In my coaching group all of them are using protractor. looks really in depth and full of features and cloud based. I have not seen what shopboss does yet. I would suggest that you demo all three and see what fits you and your business. Also check it Carolyn's (luscious garage) system called shopware. Its also cloud based. Good luck and let us know what you decide on! Sent from my iPhone using Tapatalk

Totally worth the $$. Pretty much what mspec said. Highly recommended Sent from my iPhone using Tapatalk

I think its best to start with your labor rates and margins first. Fix that first before trying to expand or hire another tech or buy more equipment. Make sure you are making money with every job and margins are correct. Money robbers are: -diagnostic time(not billing for it) -items not being billed to customer (miscellaneous shop supplies) -not selling recommended work Are the few. But its a place to start. Goodluck! Sent from my iPhone using Tapatalk

Awesome! Small victories are how big victories are achieved. Happy New Year! Sent from my iPhone using Tapatalk

Thanks! Yes of course. Great that your doing this for your techs! Yes this clatter can make this thread unreliable. Lets try to keep it about pay plan types. ✌️ Sent from my iPhone using Tapatalk

I think the purpose of this forum is shop owners can learn from each other what works and what doesn't. I think its important to remember that different states have different laws and different markets. And shops and management styles differ from shop to shop. Which different owners take on different approach. We should take this forum as a learning tool to better this industry for its survival in the future. I am a tech first before an owner and understand this. Trust me. This is not only a tech to owner problem but an industry wide issue. How do we expect to pay high when customers don't. When our profession is viewed simple as "grease monkeys" by people in and outside of this industry. how about change the perspective that this profession is respective and deserves quality pay and advancement. Problem is we as techs have advanced so much in technology and "costs goes up to stay current" but have not increase in professional value. I think this should be the first step. I guess the question is how do we do this collectively nationwide to advance this profession and industry as a whole? Maybe this is more suited for another topic on this forum? Sent from my iPhone using Tapatalk

It should be a win/win for both employees and business. We found the best way to do this is through billed hours. I which is really where the money comes from. So say techs get a base 17/hour and when they reach 35 billed hours we scrap the 17/hour and give them percentage of total labor sales from 20-30% of gross labor sales. Depending on the hours tech produces. This way techs have a good pay if shop is slow but does not hurt the shop. Basically pay can be from 17/hr all the way to 40/hr but it all depends on productivity on labor. Techs work hard to reach it and does not have to be in worry if shop is slow. Oh advisors must have incentives to otherwise It wont work. You can have the best techs and pay plan but if advisor does not have incentive to do his best to educate, sell and provide excellent customer service then it wont work either. Oh btw must have good marketing. Advisor cant do its job if phone is not ringing. Sorry i think i went off topic. 😉

Yes! With my managment systems appointment module, all customers can be texted and emailed the day before their appointment to remind them.

Call rail is a great addition to check how many actually calls your shop and records it. With call rail you get a bunch of numbers which then you can imbed in your sites or yel page, facebook and tracks it. Lets you know where calls are coming from and if your advisor is converting them call to appointments.

Heres our website. Let me know what you think. www.realautohaus.com