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Auto Repair Coach's Achievements
About Me
John Burkhauser
John is an Auto Repair Specialist with over 30 years of experience—with expertise ranging from A Level and ASE Certified Master Technician, to Shop Foreman, Advisor and Shop Manager, to Automotive Trade School Instructor, Writer, and now Director of Education.
As Foreman of a 30-bay facility, he developed many processes to increase tech productivity that helped the shop rank #1 in the “Fix It Right the First Time” category for 5 straight years.
His direction as Service Advisor and Manager taught his team to embrace the full customer experience, leading to consistent increases in revenue per average repair order.
John then changed gears by becoming an Instructor at the Automotive Training Center where he taught basic and advanced Electrical and HVAC, among other courses, to more than 1,000 students over a 10-year span.
Now, as Director of Education at BOLT ON TECHNOLOGY, John coaches independent & franchise repair facilities on how to grow their business through the use of simple best practices and everyday technology, resulting in increased car count, repair order revenue, and customer trust.