Setting the Table: The Transforming Power of Hospitality in Business Paperback – January 29, 2008
by Danny Meyer (Author)
not directly related to auto repair, but every idea in the book can be used in auto repair.
Pour your heart in to it by Howard Schultz
Six Tires, No Plan: The Impossible Journey of the Most Inspirational Leader That (Almost) Nobody Knows Hardcover – March 1, 2012
by Michael Rosenbaum (Author)