Our local Valvoline is normally slow. I find it interesting that I see the guys out front swinging the no wait signs pretty often. Our local quick lube was owned my a local business man for a long time and the service he offered was amazing. Since "corporate" Valvoline bought the location and had started running it, I have gained a lot of oil change customers that do not like the change at all. They say the prices are higher and the service not up to what they are expecting. Good for us