I agree completely with what was posted above. I am the problem in my business. A bad year emotionally and financially has me completely upsidedown and its either pay the money and follow through and make the changes or let it go. You have to be willing to invest the time to actually do what the coaches say. That's a hard thing to do when you spend 60 hours a week at the shop trying to make enough money to keep the lights on. Forget getting paid yourself or keeping current on other bills. My advice to you, get the help now before you get yourself into my position or as Joe mentioned above you end up on that place. Its sucks big time. I have used and am currently using Gary Gunn at Turn Around Tours. Like was mentioned above, don't just pay someone with a hipe session if they are not what you really want your business to be.