HerbC,
Thank you for taking the time to do this. I have Service Shop. It's really, really plain, but at the time, we needed to be able to "clock" onto a ticket and keep time. I couldn't find another software that did it. It's very flexible as you have to customize every entry, but lacks the CCC format which I prefer. We still work on custom/restoration, but our street work now accounts for 60% of our work flow. I guess I'll just have to keep plugging along with SS until I hear better reviews on other software.
Tim