I started off paying flat rate as my previous experiences as a tech all paid flat rate. I actually would prefer to be paid flat rate vs. hourly or salary as a tech. It gave me more control over how much I made. It was never a problem if I wanted to put in 40 or 60 or 80 hours a week because there was no overtime costs to the company. If I wanted to make more, I worked more. My struggle as a shop owner paying flat rate was one week my tech would have a great pay check, the next week he might have 4 big jobs partially done and waiting for parts or machine shops or whatever, and only a few hours worth of jobs completed. He worked all week and still has a small paycheck. I went through that before as a tech, and didn't mind because that was the nature of the business and I planned for it. I knew I'd have an even bigger than normal check next week. The other problem I had especially in the summer is the actual hours they would be at the shop working. As flat rate, they figured if it was nice out and they'd rather be fishing, that should be fine. I'm not paying them to just be here. It's a valid point that I never considered when I was turning wrenches because I always have been somewhat of a workaholic. My flat rate pay was higher than local dealers are paying their top techs.
So starting this week, I implemented a new pay structure. I'm going to try paying a base pay hourly with a commission on labor. My thought is this should motivate them to be here as well as produce hours. I'm down to 1 tech and myself working and so far this isn't working out well. It's Friday afternoon and he's been here 18 1/2 hours this week. Planned ahead to be gone Friday and through the weekend, but was late Monday, gone 2 more hours Monday during the middle of the day for "personal reasons". Had one full day on Tuesday, which was the only day he produced any completed jobs. Called in Wednesday morning that he couldn't come in cause a relative had to go to the hospital. Thursday morning he get's here and informs me that it wasn't anything serious with the relative and they were only at the hospital a couple hours and then informs me he has to leave at noon cause of the 4 hour drive he has to make to get to the wedding in Wisconsin that is on Saturday and the reason he requested Friday off. All in all he was here 18 hours, and only booked 3.6 hours of work all week. I had to complete the jobs he was scheduled for all week long cause of customers needs and ended up working till 11:30 last night and back to work at 5 this morning in order to get a vehicle back to a customer when they needed it.
Are there any techs left with any sort of work ethics? And if so and they are working for you, please lay them off and give them my number.