Metric Motors

We provide major equipment and some specialty tools, but for the most part, the technicians are responsible for providing their own tools. Having said that, Offering a spiff or a bonus of a credit on the tool truck can be a great incentive to increase performance or productivity. Especially for a tech in his first few years trying to build up their tool collection.

I would add one more line of thinking to this thread. I learned early on that people have their auto repair done either where they live or where they work. I fortunate to have both in my area. I feel you need to have both. I would seek workers before residential. You have mentioned retail and other services in the area, but you did not mention major employers. Often those people that see you because of Starbucks or McDonalds will only be interested in your services if it's quick lube or tires. ie: If you're "retail". And don't mistake retail for employers. You will not find a strong customer base in retail areas for general repair. What are the major employers in the area, and what is the pay scale of their employees. Seek that first.