I started a new franchise with no experience, no customer base, no employees, no building, and no background in automotives. We bought the property, built the building, bought all the equipment, all the inventory, and hired all the employees and all with BORROWED MONEY . I had guidance and training from the franchisor but nothing great. It took us about 5 years to get established and we are now 15 years into the project. We haven't done bad in that I have earned a living but it has been much harder than I imagined. I would be in better shape if I had had better business guidance. I probably could have made more money pursuing some other interests that I have. You need to have guidance from someone who is successful and knows what they are doing. You must have a good POS system with good financial control. I do not think we would have survived and finally succeeded if we hadn't had literally the best location in our town.