Most consumers do not understand that the quality of the workers and knowledge of automobiles is probably lower at the quick lubes than anywhere else. However, for many consumers all the information they are getting about their cars are coming from these places. Do you think that most if these places have much understanding of VVT systems, BCM issues, PCM issues, etc. how many times have you been told that the guy at xxxx lLube told me xxxxx which was totally erroneous. Do you think very many master techs want to work at a Jiffy Lube? The whole concept of a quickie service on a vehicle is flawed in my opinion.