xrac

I Want Your Money!

Our business is 95% retail. Most of the fleet business we have is national account stuff that comes through corporate. Those discounts which are negotiated by corporate range from 5-20% and may vary some for tires and may be less for tires and batteries.

Wow! I am happy for you. What an ordeal! I am going to remember this.

Customers can be really weird. We had a woman accuse us of replacing one of her tires with a different tire. Now this wasn't a deal where we blew a tire out and replaced it on the side with a used one we had. I was here the whole time and we did nothing to her tires other than take them off and put them back on. It was to do brake work or something. I never did figure out what that was about. The tires she had on it were nothing special.

First, welcome to the forum! Second you do make some valid points. Third, I think my biggest problem with these appointments is the people who appointed them. If the previous presidents both Democratic and Republican had made these appointments there would not be as much concern. However, the current administration has consistently taken actions that I consider to not be in the best interest of our nation. I do not trust them to have properly screened these gentlemen. I question the loyalty and allegence of this administration to traditional American values and therefore I question their appointees. Just remember that this President sat for years in a church that preached hatred of this country and has associated with some known radicals.

What am I saying that is like saying all catholic priests are child molesters? I am saying that I am not comfortable with Muslims in these positions. I think more than 50% of our citizens would agree with me. What has church to do with being uncomfortable on a national security issue. If we were in any of the Muslim countries we would not find non-muslims appointed to key policy positions. I have Muslim friends so I do not think every Muslim is a terrorist but I do not think that Muslims should be in key position on national security since that is the biggest threat to our national security. It is certainly not a comforting thought to me.

Well, boys and girls, today the fox is guarding the hen house. Obama appointed two devout Muslims to homeland security posts. Obama and Janet Napolitano appointed Arif Alikhan, a devout Muslim, as Assistant Secretary for Policy Development. DHS Secretary Janet Napolitano swore-in Kareem Shora, a devout Muslim, who was born in Damascus, Syria, as ADC National Executive Director as a member of the Homeland Security Advisory Council (HSAC). NOTE: Has anyone ever heard a new government official being identified as a devout Catholic, a devout Jew or a devout Protestant...? Just wondering. Devout Muslims being appointed to critical Homeland Security positions? Doesn't this make you feel safer already?? That should make our home land much safer, huh!? Checked this on Snopes.com and its TRUE! See http://www.snopes.com/politics/religion/dhs.asp ------------------------------------

We now use Identifix and swear by it. It is a great time saver.

Something occured today that really made me my day and that makes me think that we have a bright future at our shop. A first time customer come into the shop. He was the owner of a small Service Master carpet cleaning franchise. He told me that he didn't know where to take his van to be worked on and so he had asked four different people. None of these people knew each other but they all told him to bring his van to our shop. How is that for word of mouth. Our business is up about 8% this year and we are knocking on the door of $1,000,000 in sales. Honestly it looks like the next hurdle will be expansion. We are land locked and will soon be out of parking and bay space but it is a nice problem to have. I am not bragging but just so thankful to see all of the hours, all of the years, and all of the hard work starting to pay off.

I echo ARMandP's question and would also add: 1. What kind of scanner do you use for the flashing? 2. Do you use more than one scan tool for the flashing? 3. How do you recommend we go about getting into flashing? I direct this to Gonzo, Joe, and anyone else with knowledge and experience.

Yes sir boss! Have a good time!

If it can happen to anybody it can happen to Gonzo.

We pay our service advisor a weekly base plus 2% of gross sales. Some people pay a percentage of profit. There are a lot of different plans out there.

Women Explained By Engineers

Right on!!!!! That is exactly the way I feel. When people tell me they are going to call Car-X corporate I tell them that all Car-X corporate will do is call me and tell me about the complaint but this is the place that ALL the decisions for this business are made. If I don't do it it don't get done. If they tell me they are going to call the Better Business Bureau I offer to give them the BBB's phone number. If they tell me they are going to talk to their attorney I have to refrain from laughing. I am a nice guy who will bend over backwards to take care of my customers but when people get me mad they won't get ANYTHING out of me.

Joe, I am not that creative. I wish I could say I wrote it. It was forwarded to me by a friend of mine. I do not know who the author is.

Twas Monday night, November 1, 2010 　 'Twas the night before elections and all through the town tempers were flaring, emotions all up and down! I, in my bathrobe with a cat in my lap had cut off the TV tired of political crap. When all of a sudden there arose such a noise, I peered out my window, saw Obama and his boys. They had come for my wallet; they wanted my pay to give to the others who had not worked a day! He snatched up my money; and, quick as a wink, jumped back on his bandwagon as I gagged from the stink. He then rallied his henchmen who were pulling his cart. I could tell they were out to tear my country apart! On Fannie, on Freddie, on Biden and Ayers! On Acorn, on Pelosi, he screamed at the pairs! They took off for his cause, and, as he flew out of sight, I heard him laugh at the nation who wouldn't stand up and fight! So I leave you to think on this one final note- IF YOU DON'T WANT SOCIALISM GET OUT AND VOTE!!!! Amen

Turtle man is the way they do it in Kentucky where I am from but this is the way they do it in Oklahoma where Gonzo is at:

Gonzo we installed interlock devices for "National Interlock" for about 6 months. We decided that for our shop with our increasing car counts that it was a losing proposition. However, we did meet some interesting characters including one of the interlocks customer's girlfriends who was either a stark raving maniac or high as a kite. We declined to ever work on that one again.

CONGRATULATIONS! While I am older than you (57) I only have 11 1/2 years in this business and I have never spun a wrench in my life. I am an interlopper to this business, a wannabe but you are a true auto professional. I wish I could stop in and personally congratulate you!

Be sure to read the last line of this obituary: http://www.legacy.com/obituaries/saltlaketribune/obituary.aspx?n=robert-snyder&pid=143718501

We have even had a dealer offering brake pads installed for $109.95.

If you haven't done so already you may want to try a different pump manufacturer.