totalautocare

I did. I stopped. I wouldn't do it again. Sent from my SM-N900P using Tapatalk

Cool. Interested. Sent from my SM-N900P using Tapatalk

We're looking to not JUST by from NAPA, Oreillys or the local dealership. I know there is better sources out there. Where do you get your stuff? -Parts -Oil Filters -Batteries -Fluids -Etc Etc Sent from my SM-N900P using Tapatalk

What's the app? Sent from my SM-N900P using Tapatalk

Well said. Very well said. Sent from my SM-N900P using Tapatalk

Study the strategies and concepts of grass roots marketing. Get out there, shake hands and kiss babies. You're a politician, campaigning for your own political group! If they like you and know what you do, your name is half done... GET OUT AND MAKE SOME FRIENDS... IT'S FREE!!! Sent from my SM-N900P using Tapatalk

Most clients of ours drop off there vehicles for services like tires. In that case, no big deal. We have only debated on carrying the top 3 selling for quickies on fleet but haven't yet done that because we don't think it's necessary yet. Sent from my SM-N900P using Tapatalk

Well said Sent from my SM-N900P using Tapatalk

They're not cheating on us per say but why not encourage them to stay faithful? I'd also tell them that we do these inspections as a courtesy however it doesn't make sense for us to continue services outside of what they pay for. If they walk you're only losing a liability then and we're in this for the assets# Sent from my SM-N900P using Tapatalk

Has anybody who runs a larger or larger volume shop used QuickBooks for your estimating software? What were your pros and cons? I'm interested in it because I think the contact management is actually better than Mitchell, alldata etc. And want to link it to "sugar". Sent from my SM-N900P using Tapatalk

They authorized. No ifs ands or buts after its started. To late. They will leave unhappy and won't return however, they wouldn't anyway. They may have more tricks up there sleeve after you put it back together. Get the money or get the lien process started. No sympathy for cold feet after you're invested. Sent from my SM-N900P using Tapatalk

If she didn't mention it prior to you getting it, you shouldn't be held liable for parts breaking on an inspection. You didn't build it, buy it or break it originally so why should you pay for it? It sucks but what if suspension broke on a test drive? Would you feel the same? Sent from my SM-N900P using Tapatalk

Profit with fair market price and go find the best price available. Top line sales commissioning encourages unrealistic pricing during tempting scenarios. Sent from my SM-N900P using Tapatalk

I really have no clue what KPI's to chase. Absolutely clueless however, this is what I've done shooting from the hip and so far it's been working. MARGINS Advisor get's paid on part margins, inspections and diagnostic sales. The retail price is pre-established by a 52% margin from napa prolink's pricing to us (they're the highest priced aftermarket vendor in our area). We then call the other local vendors to ask them for there best price on product X and shop around amongst local vendors to beat it and we get dramatic price drops from online (sometimes finding the products for an additional 20-30% cheaper) so if the advisor takes the extra time to source it, he can dramatically increase his pay without becoming out of this world overpriced. We've been doing this for the past 3 yrs and haven't burned any relationships as that's the first question I'm asked after I'm told that takes way to much time (do the #'s, 20-30% is huge). Technicians get paid on hours (If the variance goes outside 10% of our estimating guide, we want to know why). I don't know what else to really do. CSI SCORE Not really even a legitimate one, if the client is ecstatic with our service, we ask them to get online and write a review on FB and Google. 4.8 avg minimum or I get ornery. Afraid of it becoming a leveraging system of clients over staff. Don't know how others have successfully approached that. ARO Without a minimum requirement or a push, we've always approached it with this mentality: Would you rather see 30 cars to make $3,000 or would you rather see 3? Which one would be less frustrating? CAR COUNT I've been afraid to chase this one as the immediate thought goes to "couponing" or something. Does anyone have any suggestions for this? That probably sums up my KPI's because that's all I know. Any suggestions? (Please refrain from insults and negative insinuations, I'm being transparent hoping that I'm asking questions others have but are afraid to ask for fear of looking silly.)

Any further updates on this topic?

Love this idea! Sent from my SM-N900P using Tapatalk

Does anyone use this site? If so, what's your experience? Sent from my SM-N900P using Tapatalk

Well said. Sent from my SM-N900P using Tapatalk

We've placed ads and spent $1000's between monster. Com, indeed. Com and Craigslist and we simply cannot find experienced techs or writers. Suggestions? We simply can't find them. It's like hide and seek. Thoughts? Strategies? Sent from my SM-T800 using Tapatalk

*occaisional Downtime is the best time for a creative mind. Sent from my SM-T800 using Tapatalk

A breakfast restaurant chain. Basically asking the customer if he requests the waiter at the local restaurant for the receipt of the pancake mix box they purchased to make his breakfast with. Sent from my SM-N900P using Tapatalk

Sir, do you ask for the bisquick receipt from Perkins when they made your pancakes? Sent from my SM-T800 using Tapatalk

The lack of response to this seems to reflect the priority shops are putting in this. We're looking for an a resource that will make it better than Mitchell. Tires plus and valvoline have pop ups on they're software. .. Sent from my SM-N900P using Tapatalk

Thanks for the info Adam. Sent from my SM-N900P using Tapatalk

How can I research this? Sounds excellent. Sent from my SM-N900P using Tapatalk