Well, I guess it depends on the size of your business. If you’ve just opened and it is a small family auto repair, it will be enough to add your shop to yelp. Work for a full due and you will get good reviews from your customers. If you are planning to use auto repair shop software to process work order management try to choose application that will help you to track sales, review return on investment and calculate profit margins etc. For example, in our shop we don’t use any marketing applications, but we have application to run it, AutoRepair cloud. I would say that the app is for small shops, but it has many useful features, like accommodation in nationwide cat, mobile application for customers, work order management etc. All these improves the Customer Experience.