parkfallsautomotive

I have been working on job descriptions for my employees for quite some time now and am looking for anyone out there who may be using these in their business already. I am preferably looking for job descriptions for Apprentice, Journeyman and Master Technicians. If anyone has job descriptions they would be willing to share I would greatly appreciate the help. I am willing to share what I have so far also if anyone is looking for some ideas. You can email me directly at [email protected] Thank you in advance for help, ideas or suggestions you may have.

I agree on the used parts issue. I don't deal in used parts because of the issue that they may not be operable and there is no warranty on any used part. Even still, if the part fails a few months down the road the customer insists that you warranty it. I have run into that in the past where will get a used part and it is broken in some way or it is not functional. We also have gotten out of the habit of allowing customers to bring in their own supplied parts whether they are new or not. You lose on the profit margin and you can not operate or survive on labor time alone. Alfredauto brings up a valid point about someone not being able to afford the work being done. Although I feel for them, we have to make a living too. As much as you would like to help someone out and keep their expenses as low as possible, I have found that it will come back around to bite you if you chose to go the used part direction. As much as I hate to say no to someone or turn them away, I have just gotten in the habit of telling people that is not the way we do repairs. It is either the right way or no way. We do not like to cobble things either. It is a hard pill to swallow but you have to look out for yourself and the success of your business first.

I have been in business for quite a few years but am just now getting to the point where I realize that I really need to create and implement job/employment position descriptions. I am looking for someone who already has them implemented and would be willing to share or help me to develop descriptions for apprentice, journeyman and master technicians. I wrote our policies and procedures and am currently working on a Standard Operating Procedures manual for the company but really have no experience or enough background in how to write an effective job description, nor what to really include. If anyone is willing to help me I would greatly appreciate it. You can email me at [email protected] and I would be willing to trade or help write policies and procedures and SOP's if you are looking for one. Thank you again.

I am currently using RO Writer Shop Management program. I am just wondering if anyone else out there is using the same program? I am just looking to compare some notes on how others are pricing in their area. We live in a small community but have 9 other shops within a 7 mile radius. If anyone has any input it would be great to hear from other shops. We currently charge $75.00/hr. labor rate and $97.50/hr. for diagnostic rate. We are pretty comparable with the other shops around the area that are our size. You can also email me at [email protected] if you would like. I am really looking forward to networking with others on here.