Nataly Kartunova
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Everything posted by Nataly Kartunova
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I hate to say it , but you are absolutely correct about one hour thing. You can't win them all. Nothing wrong wrong with telling a customer that you are unable to do anything for them. Doctors tell me and my wife that all the time. If you can do that less than ten times a year , you are good to go. Gene. -
Changing business name?
Nataly Kartunova replied to defiancetire's topic in Marketing, Advertising, & Promoting
defiance off-road specialties -
Maybe it is time to stop doing lof. Maybe it is time to start doing only factory recommended , time and mileage based services. Mark.
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Negative review while serving vehicle
Nataly Kartunova replied to CAautogroup's topic in Customer Experience & Reviews
This is why you got hurt." We recently went out of our way to accommodate a customers' vehicle repair request" Learn from it and keep going. Every time you bend over to accommodate a customer, you expose a certain part of your "body " to them and it never fails for them to "stick it " to you. -
Dont take this the wrong way. I read your help wanted ad and I would never consider working for you if I was looking for a job. Why? Like most everyone out there that is looking for an employee, you list what you want and list very little as far as what your willing to give in return. Reading your ad I get the sense that you are looking for a Superman. Very few Superman out there and most are self employed. That is why no one is calling you. It is in the end all about give and take and like most people you want to take and give very little. Like I said , dont be too hurt by my words, just learn from them and you will do better than most.
