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Teri W.

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  1. Teri W.
    We are 12/12 here. If there is a life time warranty on the part, then we will pass that on to the customer, but they need to pay the labor if it is out of warranty.
  2. Teri W.
    I made referral cards and put the customers name on the back of them. New customers get $20 off first visit and customer who referred them gets $20 off their next visit. Its been working pretty good so far. I was wondering, do you actually require the cards be presented, or do you let it slide if a customer comes in without the card, but mentions it?

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