Here is the problem I am facing in my shop. I have 2 techs that are father and son. The dad is paid 18 per hour and has only been doing the least possible lately and has complained about not making enough money. I would like to tell him he is lazy and that he don't deserve a raise. They both have a attitude problem when asked a question or blame the service writer for the car not being done. They seem to think that if they are working on a car that that's the job for the day and they shouldn't be bothered with walk ins or asked to look at another car. I am at my wits end with this and don't really know how to handle this with out cutting my own throat. I have ads out and been looking for replacements but no one worth calling back yet. Any ideas or suggestions would help.