I agree with all of you. but let me chime in on being certified. I've ran across a few techs with advanced/master certificates but do not adhere to there credentials. I had one I walked by working on intake job and seen no torque wrench. Didn't even own one. Said as he points to bicept, this is my torque wrench. Didn't last long. Another time I heard one tell service manger you don't even need that relay. Will wire it this way and it will be fine. It burns me up for this type of behavior. Why bother with certs if you work like this. Other than getting in the door but the truth will see you free. Your free to load you tools and go LOL. I'm in TN and I believe there's not enough passion for the job around here. I'll tell you strait up there few and far between around here. I can show a master tech a thing or two if there receptive. My moto is show me the evidence. That falls on every one in the process. Service writer says I can only get you one hr diag, then every one starts jumping to conclusions. So even with a great tech sometimes his hands are tied before he begins. My experiance with day to day operations is its a crap shoot with high car counts. Too much hustle and bustle. No matter how many rules,reg,certs,procedures in place. I guess I'm venting. But if were all honest about it, its a hard way to make a living. Even before you throw my dad,brother,uncle,Jody said all it needed was this little screw turned. But I look forward to going to work tomorrow and doing it all over again because I have the passion.