Hello evryone i am new here and have a few questions.I have owned my shop for 6 years now and i have 2 techs and a service writer. The problem is that i am tired of their lack of performance the 2 techs walk around as if they own the place one just came in the other day with a blue tooth for his cell phone and i almost flipped a gasket. they are good techs and my shop is busy now but i cant stand it anymore i have talked with them about this a couple of times now and i just want to fire everyone.I have put adds on craigs list but no one worth hiring at this point or we dont get calls at all. I dont know what else to do has anyone been in this boat befor? And my service writer has been under selling jobs at times or makes excuses of why the job was done so cheap and gets upset when i correct him. some help please thanks.
