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Posts
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Days Won
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tyrguy last won the day on April 6 2019
tyrguy had the most liked content!
Business Information
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Business Name
defer tire
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Business Address
955 Singletary Drive, Streetsboro, Ohio, 44241
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Type of Business
Auto Repair
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Your Current Position
Shop Owner
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Automotive Franchise
None
- Website
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Banner Program
Firestone
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Participate in Training
Yes
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tyrguy's Achievements
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tyrguy started following Tires - are we competitive or low? , Anybody near Fort Myers Beach want to work on my 2002 Mini Cooper? , The other side of the Counter and 4 others
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Hey all, Retired 5+ years ago and spend half my time down here in Florida. Haven't been on the forum in a few years. When I am up home in Ohio the tire dealer that bought my business and rents my building from me takes good care of all my vehicle service needs. My Mini needs a few things and I'd like to hook up with someone from this forum close to me down here. Belt is squealing so probably needs a new belt, tensioner and idler pulley. Also need a new right side window motor. Anybody close to Fort Myers Beach? Mark Defer 330-603-5127
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FC known as Formula Continental. The same as the car in my profile pic only a bit newer.
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I was back in my race car for the first time in 9 years this month. First at Homestead 2 weeks ago and then at Sebring last weekend.
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Hey guys, I haven't posted in a year or two since I sold my 39 year old tire store/repair shop. Life is wonderful [if a bit boring], and I haven't regretted my decision to sell for one second. Every month I go to the shop, say hi to all my old employees and collect the rent. Anyway, today I experienced the other side of the counter and it wasn't pleasant. I still have my vehicles serviced at my old place when back in Ohio and they treat me like part of their team. But when at my condo in Florida I don't have that luxury. I have my 2002 Mini Cooper down here and it was due for an oil change. Additionally, the check engine light had come on last weekend and there was a belt chirp. I called the shop my friend had suggested [they specialize in BMWs] to make an appointment. I asked for a morning appointment and explained that my friend would pick me up and we would find something to do for a few hours. When I dropped the car off I explained that the check engine light had gone off but I still wanted them to pull the codes. So I left thinking oil change, pull codes, change belt ....... figured they'd call me by 10;30? to get authorization for the belt. Well at 1:52 I hadn't heard from them so I called them to see what was up. They said the oil change was done, and the tech was pulling the codes. I asked about the belt chirp and she said she didn't know so she put me on hold and went to check. When she came back on the phone she said they hadn't looked at the belt issue yet. I voiced my displeasure explaining that when I ran my shop if a customer had a 9AM appointment for the services I requested we would be calling them with a report within an hour or two. Her reply was "we don't do things that way here". She said she would call me when they knew more. I finally got a call at 3:48PM. She explained the codes they had pulled and then said they agreed it needed a new belt and they thought they should also have a tensioner on hand in case they needed that as well. She said they could order the parts and I could make another appointment to have them installed. REALLY? I had a 9AM appointment for an oil change, codes pulled, and most likely a new belt installed and they couldn't get that done in 7 hours, 6 if you take an hour out for lunch? The shop is 35 minutes away and they don't have loaners so another appointment is a pain. I don't think I will be going back. I nearly broke my long standing rule of never posting a bad review about a business but I just can't do that. I'm getting rid of some of my frustration by telling you guys about it. If any of you guys are in my area I'm looking for someone to service my Mini. I am in Fort Myers Beach and would to like to find someone in the Naples area.
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Okay, so it's been 6 months now and I've still not had one regret about selling my business and becoming a landlord. Although I'm only required to come in 2 days a week I still come in 5 unless I'm out of town. In 6 months when my 2 day obligation is fulfilled I don't know what I'll do. Anyway, recently I bought a condo in Fort Myers Beach and will be spending quite a bit of time down there. I am driving my 2002 Mini Cooper down to leave as my "southern" car. It's only got 55k miles on it but I had the guys here at the shop go through it, change all fluids, new brakes rotor and calipers, new battery, etc. So I'm sure it will be okay for a while. However, at some point it will need service down there and here's the thing: Because my dad had a gas station and then a repair shop for 25 years, and then I had my own for 39 years, I've NEVER had to take a vehicle anywhere for service. It will be a new experience for me. Any of you guys have a shop in the Fort Myers, Fort Myers Beach, Naples area that could take care of my car service? For the most part most of the members of this forum seem like guys I would want to do business with.
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When business completely disappears...
tyrguy replied to insomniac's topic in Business Talk - How's your shop doing?
As far as the northern part of the country, by January most people have done what they normally do to get their vehicles ready for winter so that kind of work isn't there. In January and February the weather is lousy so people aren't traveling as much. Less miles, less work needed. Also in these 2 months Xmas bills are coming due so we're still fighting Santa Claus. The only thing that helps during this time of year is SEVERE weather that breaks cars. The other time of year we see severe slowdowns is in September during back to school time. -
My people made some calls and apparently this is only currently happening in the Dallas/FW area. Involves less than 20 stores. A pilot program? Possibly.
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Don't think this is true. The guys that bought my shop are primarily Goodyear and they haven't heard anything like this. Maybe getting confused with the Goodyear "Just Tires" concept where there will be retail storefronts that look like a phone store and do no installation. You go there and buy the tires and then set an appointment up to get them installed at a company store or Goodyear independent.
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What the hell did I just do?
tyrguy replied to tyrguy's topic in Exit Strategy, Retirement, Selling Your Repair Shop
This is the broker I used. He writes for some of the trade journals and that's how I found him. He has a "Sellability Score Test" on his website that you can punch you numbers in and it will give you some ideas about what your business is worth. He'll then consult with you a bit before it's time to get serious. Great guy. https://art-blumenthal.com/Home.php -
What the hell did I just do?
tyrguy replied to tyrguy's topic in Exit Strategy, Retirement, Selling Your Repair Shop
3 week update: Lots of changes in the shop. These guys are all about getting rid of clutter, old equipment and downsizing inventory. I'm still working everyday and lovin' it. My attitude is so much better without all those managerial things rattling around in my head. I am kicking myself in the ass a bit though. As I've said before I was coasting. When very first tech quit 2 1/2 years ago during a slow period I elected not to replace him. Raised my rates and carried on with the remaining 2 techs. These guys instantly brought another tech in to help the other 2. Instant extra 25 - 30 hours a week billed while still maintaining the higher rates. Even with the extra wages I don't want to think how much that would amount to in profit $$s at the end of the year. Okay I lied. I did the numbers and it makes me sick. But....life is good. -
What the hell did I just do?
tyrguy replied to tyrguy's topic in Exit Strategy, Retirement, Selling Your Repair Shop
Would rather not divulge numbers because the buyer might not approve. Let me just say this. I was told about 8 years ago by another tire dealer that your business customer base and equipment is not near what you think it's worth. The real payday is when you own the real estate and can lease it to the new owner. As I've mentioned in other posts, my business hasn't been the same since the recession hit and 5 car dealerships opened up within a 1/2 mile of my store. Our sales dropped down about 15% from our highs, and net is much worse. Additionally, when my first employee from 1979 quit 2 years ago I elected not to rehire another tech. Frankly, I started coasting. I was tired and just wanted out. The one ace in the hole was an 11 year old building worth about 1.2M that I own free and clear. I ended up getting about 3 times cash flow plus my inventory which was considerable with 1700+ tires. The payday is the 5 year lease with two 5 year options. As for my plans, I've worked a deal out with the new owner to work at least 16 hours a week for the next year. After that...who knows. Hopefully some grand adventures. -
Tires - are we competitive or low?
tyrguy replied to Denise Thiel's topic in Tires and Tire Services
Mount and balance: 60 series and higher $18.50, 50-55 series $20.50, 40-45 series $22.50, 35 series and lower $24.50. add $3.00 for 20" and bigger wheels. Deduct $2.00 if off car. We do not charge for M/B on tires we sell. It's included in the price. Rotations are $19.95 if it's a stand alone service and they aren't our tires. Add $10.00 if major TPMS rest. Disposal $2.50. Tire repairs $20.00. -
Speaking of oil change intervals, my 2018 Colorado requested an oil change at 4400 miles. Maybe they're starting to back off on those loooooong intervals.