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Federal-Mogul Motorparts is offering onsite, online and on-demand training to technicians, service writers and shop owners through its newest program Garage Gurus.

 

logo-GarageGurus-federal-mogul.jpg

 

“Each year, millions of consumers turn to professional automotive service providers to help restore the safety and reliability of their vehicles,” said Dan Ninivaggi, CEO of Federal-Mogul Motorparts. “Garage Gurus is an important new investment in the future of these vital local businesses and in the thousands of technicians and other professionals who help keep motorists safe behind the wheel.”

 

Garage Gurus is part of the company’s Tech First initiative aimed at strengthening the automotive service industry’s support of the front-line professionals who repair and maintain vehicles.

 

Each Garage Gurus training center will include multiple vehicle repair/training bays equipped with the latest tools and will be staffed by more than 100 ASE certified Gurus, Federal-Mogul said. Operating out of these garages will be Gurus-On-The-Go product technology vans that will visit repair shops and technicians throughout each region.

 

The first four Garage Gurus regional training centers will open in April in Bronx, N.Y., St. Louis, Mo., Skokie, Ill., and Van Nuys, Calif. The company expects to have 15 training centers open by the end of the year.

 

Source: http://www.tirereview.com/federal-mogul-launching-garage-gurus/

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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