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Posted

I am just looking to see what people are charging for maintenance items like flushes, fuel service, oil changes ? I read an article on ratchet and wrench saying it might be a good idea to make a complete fluid exchange package. Does anyone do package deals? Would you be willing to share pricing on these things? thank you !

Posted

Generally I charge 199.97 for coolant exchange via my robinair coolantXchange machine, 129.97 for fuel service, 129.97 for brake fluid flush. Since these are commodity items I may run specials on these from time to time. For packaging, I have not done that yet however I believe if sold correctly, package discounting is not necessarily needed since the urgency for these maintenance services should be clearly conveyed to the customer.

Posted

Sorry to go off topic...How do you like that Robinair Coolant XChange machine? I'm looking at investing in one.

 

Good topic too as I'd like to start offering these services more often.

 

Thanks!

AJ

Posted

Best answer is I don't but may work for someone else a bit better. For most of my customers have pressure fitting coolant hoses. The machine works best with tradition hoses that are secured by a hose clamp. I've had to make my own adapters off of old hoses. The machine also takes about 4 gallons of pure coolant to exchange a full sys.

Posted (edited)

I offer a 4x4 service for $500. Involves changing all the fluids and all filters. 2wd is $400. 60% of the time they get new brakes and tires. The good thing is a customer who's willing to spend $500 on this service cares about preventative maintenance and is a good customer to have

Edited by alfredauto
Posted

Yes, if required. Mostly we use OE fluid for the transfer cases and diffs. There are some exceptions, Mercedes hydraulic oil for the suspension is $35/liter I charge extra for it. One ton diesels need more fluids, some of the European charcoal filters are $$$, nobody has objected yet. Mostly we do Silverado 1500's, honda crv's and Subaru's which I based the package price on. I stock the fluids for those, they are not too expensive. The guy with an AMG or M5 understands his car doesn't apply to any package price deals.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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