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Posted

Hi guys,

 

I recently have been approached to take over an established auto parts store that sells to walk-in clients and local repair shops. It's currently confidential who the person is that is selling. I come from a long line of repair/filler-station entrepreneurs and have been self-employed as a cleaning company for the past 4 years and have experience managing my own employees. I know what it takes to build a business from the ground up and have been very successful at marketing and turning a profit. Obviously, the biggest change will be the incurred overhead from having a building and an inventory.

 

I'm here at autoshopowner.com to learn about the auto shop market. The only thing is I haven't seen much about shop suppliers. Are there any parts stores represented on this forum?

 

So about the store I'm looking to purchase: as usual, the father started the company leading it to amazing growth and never worked behind the counter. The son took over, worked behind the counter, performed all the roles, worked 80 hrs a week and never had any time or idea how to market the company. There are currently 2 counter guys, and office person, inventory and a store where half of the square footage in that back is unused. It sits on a road that get 4800 cars passing the store per day - low, I know. The website needs an overhaul - parts to be listed, etc. The surrounding neighborhood is working class and the nearest Chain store is a mile away (of course on a road that gets 13,000 cpd passing). There aren't many other competing parts stores nearby. As they're operating it, it's breaking even. I know that with proper marketing the sales can really boom. If we keep the same location, we can rent out the back space to a mechanic, small engine repair, or t-shirt printing company.

 

Thanks for any help. I look forward to learning from you all!

 

Take care,

 

Garrett P

Posted

A fresh rebrand or update to the brand would do wonders imo. Also what percentage is wholesale? If you were to pursue that route in s major way it eould be in your best interest to go out abd establish relationships with every shop in your area.

  • Like 1
Posted

I completely agree in the rebrand. His current approach is the "low price"...basically, he looks up AAP and quotes the parts $1 less.

 

The thing about the "lowest price in town" is that there is always someone willing to go out of business faster!

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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