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Posted

Hey everyone, as we are getting into the Christmas season I would like to know does anyone give out promotional items like, coffee mugs, ice scrapers ect... or do you give out any type of Christmas gifts to your frequent customers?

Posted

Was thinking about this today... Probably going to send out hand addressed and signed cards to everyone and promotional coffee mugs to those customers who spent a certain amount at the shop

Posted

I have sent out hand written Christmas cards with my business card marked with $25.00 off since 1988. Each card reminds me to pray over each customer and family. I have found that if my customers are doing ok then i will be ok. Let each customer in on the fact that you are very grateful for their business and referrals to others. Hug where appropriate.

Posted

We sent out cards to our active customers and for December we have a keurig 2.0 coffee maker giveaway. For every 50 customer spends they get a raffle ticket and one will get the coffee maker. We had an iPad giveaway couple of month ago and it worked out great

Posted

We are currently sending a couple of hundred greeting cards (based on Customerlink stats) with a 25 dollar service gift card enclosed that can be used after the first of the year. Right after we put the materials together another shop owner told us they were making their gift cards so they could be used once per quarter in the coming year. DOH! Why didn't I think of that? Previous years, we sent out packages with a $25 gift card for them and four $20 cards they could hand out to friends as referrals. WAY too complicated. It was amazing how many came in wanting to use all five cars themselves to pay for a big repair.

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