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I was excited when I found ratchet and wrench, now that I have found this place I am over joyed. I am always looking for new friends that have been there and done it that can help me along my way.

 

I have been working on cars for 6 years for others, 4 years in the army working on helicopters and cars on the side I accidently got in over my head. So I figured the way to fix being up to my eyeballs in work was to move in to a real shop and out of my garage and hire help.

 

We learned a lot on our own, made a lot of mistakes but owned up to them and now we are working 16 hours a day to get all the cars through the 1 lift that we have.

 

We offer everything from oil changes, Tires, A/C, alignments, to aftermarket lifts, Winterizations (its an alaska thing) and standard Diag and repair. The amount of special tools we have bought has been astronomical and now we even have Ford IDS and plan on adding the a few more dealer level tools by the end of the year.

 

I hope to be an asset and learn from the pros about how to run a business fixing cars is easy.

 

 

 

My problem right now is the 1 bay, there is no where to move to, and my money people don't want me to build the building that I want to build that we would grow in to. They recommend half the size and dont want to see us grow to quickly, and I agree. So now I am stuck in between a rock and a hard place.

Posted (edited)

What kind of business do you guys do in the cold months?

A lot of power steering lines, we have a place here that cuts them apart and braises in new fittings and arctic grade rubber, but 2 weeks out all the time is normal. right now I have 16 cars on my desk to be worked on and 1 week of a full schedule.

 

being between 2 military bases one 3 miles away and the other 10 miles away but they have to drive past us to get to town and being prior military myself I think helps ALOT.

Edited by John Pearson
Posted

Welcome to ASO! Love the profile pic. Can't tell if that's a Can-Am or Suzuki you got there, but looks like fun!

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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