Anyone using MOTOSHOP Technology Tools, by Advance Auto

[Joe Marconi]

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[ncautoshop]

I'm using everything but the motoshop sms. We're having trouble moving from alldata to motologic. Everyone goes back to alldata and claims the don't like motologic. I think it's more they don't take the time to learn motologic. Motoskill has definitely improved....very much. I feel like the original asking price was a little steep but we've been using it and it's nice. It's doesn't cover the basic service writer training as well as I though it would but it's ok. Motorev is working, and I think the website and customer communication is great! I've liked everything about it. I will say, if your expecting the 5 to 1 guarantee and you work for car dealers or fleets that they account for those customers as "on program". So money that you would've earned anyway is accounted for as if they earned that business for you. The program seems very effective and we've been pleased!

Www.landnperformance.com

I know it needs some changes and improvements but I've not had time!

 

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Edited October 23, 2014 by ncautoshop

[John Pearson]

We were using motologic for awhile and liked it but it was missing some stuff alldata had and AllData was missing some stuff motologic had but motologic was almost always more in the labor times.

[shumsauto]

I tried motologic but it didn't stick with my guys for some reason because they are so used to shopkeypro, identifix and iatn. I canceled it and signed up for motoskill. I love the amount of data they have on there and I have been doing shop owner/service writer/telephone person training and I really like it. The only draw back is that it seems almost impossible to get the techs to want to do the training also. But obviously its mot motoSkill problem.

When I was at Honda our training progress would get emailed to service director. It would be nice if motoSkill had some kind of tracking in it so the owner could see what the techs are doing

[ncautoshop]

Agree! Maybe even some type of program to motivate the techs and a rep to speak with each tech instead of management.

 

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[marista]

Using Motologic - mechanics hate it. I have an issue with getting too many results when I am searching for information for techs. I was told "less is more" when searching. i.e. searching for water pump - just enter water, otherwise you get everything with water and pump. Often I give up and google it. I love it when I can find what I want and the information is great. It can just be very cumbersome to use at times.

Complained and tried to cancel and they lowered my subscription fee for a few months and encourage me to continue to experiment with it. Not sure if we will keep it or not.

[JimO]

I tried MotoLogic for about 4-5 months about 1 year ago. The vehicle coverage was very poor. Good coverage on some vehicles and next to nothing on others. Nice as a second or third source of information but would never be a primary source for me unless they made tremendous improvements.

[CarER]

I use MotoLogic right now and for the most part I like it. In my opinion the search is much better than AllData's, yes, it does need more coverage on some vehicles. However, they are constantly improving and I tend to like it much better than AllData. I'm currently using the Alldata SMS, but both that and the repair seem extremely outdated. In the beginning of January I will be switching to Motoshop so I'll update you guys when I do.

[leftlanecars]

Using MotoShop SMS full time in our shop. It is NOT fully baked yet. Many labor times are just plain missing, and some cars don't have any labor information at all. BMW coverage is poor. Selecting separate jobs is a pain, and they force to initially select parts from the Advanced Auto catalog.. (ie. selecting a Job for Starter Replacement will force a selection of a starter from the Advance Catalog before allowing you to proceed. )

 

That said, they are improving the software all the time, with promised Worldpac support before end of year (though I won't hold my breath). Feel free to ask any other questions about the SMS program.

[ajnealey]

Just switched to MotoLogic here. I was bundled with AllData before with Manage, Repair and Mobile for $274 a month. $170 of that was for the repair and mobile that I was barely using and was frustrated to use when I had to. Switched to MotoLogic at $99 a month. I'm a lot happier. I like how the data comes directly from the OEM. I didn't care for the way the data was laid out in AllData. But YMMV. Especially when it comes to wiring diagrams...I'm a happy customer!