Quantcast
Jump to content


How many pay labor or parts commissions to techs?


Recommended Posts

I just implemented Bolt On's digital inspections and they are great. I am thinking about ways to motivate and more thorough recommendations during the inspection process.

 

I wanted to know how many shops out there have ever paid a commission to techs for recommend work/parts?

 

I trust my techs will still only recommend needed repairs.

 

 

  • Like 1
Link to comment
Share on other sites

Hey Joe,

 

I was referring to paying them a commission for their recommended labor/parts. I noticed in Mitchell there is a drop down menu to add a technician to the part for instance and there is also an area within set up to set a commission rate for any parts associated with the assigned tech. I was curious as to how it would may work say for instance a commission rate of 0.5% or something small may help motivate more thorough inspections.

 

Either way it is just a thought. I have heard of adding incentives such as unique ways to make it competitive to see which tech can recommend more services or specific services and give gift cards, gifts, days off, or other "prizes". I currently have 1 tech that will perform inspections but really isn't that enthusiastic about them. It just got me thinking of ways of motivating these guys.

Link to comment
Share on other sites

For every inspection performed, a slip with your name goes in the hat at the end of the week/month. A drawing is held for a TV, gift card, $100 bill, etc. Or you could have it that with every BG service that is sold, your name goes in the hat... It might sound cheesy or you might not have enough guys for this to work very effectively, but it's an idea.

 

To answer your main question though, I only have 1 helper and he is paid strictly commission. Pay rate X labor hours produced.

Edited by mmotley
Link to comment
Share on other sites

For every inspection performed, a slip with your name goes in the hat at the end of the week/month. A drawing is held for a TV, gift card, $100 bill, etc. Or you could have it that with every BG service that is sold, your name goes in the hat... It might sound cheesy or you might not have enough guys for this to work very effectively, but it's an idea.

 

To answer your main question though, I only have 1 helper and he is paid strictly commission. Pay rate X labor hours produced.

 

My Question really is in regards to recommended labor/parts commission. Not the actual labor on the job. I understand motivation is not always monetary. I figured I'd ask if anyone out there does any of this.

Link to comment
Share on other sites

This is for parts and labor:  5% on tires, 10% on oil changes and batteries, 30% on alignments, 14% on everything else.  Every tech has a base guarantee that they will not be paid less than $XXX.  Various based upon experience and ability.

Does your sms handle the figures or is it hand calculated from reports?

 

Sent from my SCH-I605 using Tapatalk

 

 

Link to comment
Share on other sites

We pay our techs 3% of parts and labor for any recommendations that are made and sold by CSA over the base sale to try and encourage more thorough inspections. We pay our techs hourly here at our shop and not flat rate. I do think is has helped to encourage certain technicians to perform a more thorough inspection for the individuals that needed motivation.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Changing The Industry
      Why Toyota Champions Repair Shops and Consumer Experience #podcast #autorepairbusiness
    • By carmcapriotto
      Today’s episode tackles a critical issue that could cost your business thousands—your domain name. What happens if it expires? Spoiler alert: It’s not good. An expired domain can bring your website crashing down, devastate your SEO rankings, and even force you to pay big money to get it back. But don't worry, we’re here to guide you through it!
      We’ll dive into the risks of letting your domain lapse and share practical steps to make sure this never happens to you. This episode is packed with essential advice that could save you a fortune and keep your online presence safe.
      Grab your headphones, hit play, and let’s dive in!
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
      Lagniappe (Books, Links, Other Podcasts, etc)
      Aftermarket Radio Network: https://aftermarketradionetwork.com/ 
      How To Get In Touch
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected] 
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Thanks to our Partners, Shop Boss, and 360 Payments
      Emily Chung shares her experiences as a female minority shop owner in the automotive industry. She reflects on societal tendencies to highlight differences rather than commonalities. She encourages her peers to engage with her on business-related topics rather than focusing on her gender and ethnicity. Emily Chung, AutoNiche in Markham, ON. Emily’s previous episodes HERE Show Notes:
      Emily's Perspective as a Female Shop Owner (00:00:26) Challenges and Comments Faced (00:00:56) Desire for Business-Focused Conversations (00:01:41) Importance of Leadership and Skills (00:02:29) Understanding Intentions Behind Comments (00:03:52) Common Ground with Male Counterparts (00:04:57) Personal Mindset on Success (00:06:04) Role Model Considerations (00:06:54)
      Thanks to our Partners, Shop Boss and 360 Payments Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.            
      Click to go to the Podcast on Remarkable Results Radio
    • Fast Free Shipping on All Orders Over $50
    • By Changing The Industry
      Episode 186 - Marketing, Client Communication, and Expanding Shops with Mike Allen


  • Our Sponsors



×
×
  • Create New...