Quantcast
Jump to content


Cars with Brains - - - The autonomous car... are we ready for the possibilities?


Recommended Posts

Posted

Cars with Brains

 

Cars have had some form of a brain in them since the early 80’s, and those brains have steadily increased in capabilities since then. Instead of just setting timing issues or injection pulse widths they now can do just about anything you can think of for controlling fuel consumption and emissions. And, you can bet tomorrow’s cars will have even greater computing power than those today. One of the latest (if you haven’t already heard about them) innovations is the self-driving car, or what is sometimes referred to as the “Autonomous vehicle”.

 

An autonomous vehicle basically means a car that can navigate the road, avoid obstacles, and plan the most strategic path to your destination. Sounds futuristic doesn’t it? It’s not, it’s the real deal. Right now we can give a car the ability to navigate the nation’s highways without human intervention, and it’s obvious they use some form of GPS or internal guidance system to track their position. And, to do the job right the car has to be aware of not only all the traffic conditions, but the weather conditions as well. This allows them to be “self-aware” and have the ability to reason which route is better than another. But, to what level of awareness and reasoning are we willing to give to these electronic marvels?

 

They actually are more like a rolling robotic device rather than an automobile at this point. And, being "self-aware" something has to govern their reasoning processors to ensure they are not going to put you in harm’s way. This is where the three laws of robotics the noted science fiction writer Isaac Asimov developed years ago might need to apply.

 

No. # 1 - A robot may not injure a human being or, through inaction, allow a human being to come to harm.

No. # 2 - A robot must obey orders given it by human beings, except where such orders would conflict with the First Law.

No. # 3 - A robot must protect its own existence, as long as such protection does not conflict with the First or Second Law.

 

Think about it, a self-thinking mode of transportation that can not only decide the route, but also make the decision whether it’s safe to travel at all. Here’s a hypothetical situation to ponder: Let’s say that in the future every car on the road is an autonomous vehicle, and it’s in the middle of winter. The snow is 4 foot deep and drifting even deeper somewhere along the route you’ll be taking, but only slightly snow covered where you live. Basically the roads are impassable at some point, but you don’t know this. You hop in your car and tell it to take you to grandma’s house. The car calculates the different possible routes, but cannot find a safe path to your destination at this time. Should the car even allow you to get out of the garage? What if the car refuses to move? Are the three robotic laws in affect at this point?

 

What if, for instance, you needed to get to town ASAP, let’s say for a prescription that is a matter of life or death, or your wife is going into labor? You jump in the car and tell it to head to the pharmacy or hospital and to STEP ON IT! Would the car say, “I’m sorry, but I cannot exceed the posted speed limit.” ??

 

I suppose there would be a feature that would allow you to override the programming that tells it to obey traffic laws to some degree. But, if each and every car is aware of each and every other car, what is going to happen when you go cruising through the next stop sign without slowing down at all? (Assuming the other car’s crash avoidance systems are operating correctly.) Well then… if the other cars know, I’ll bet Mr. Policeman will know too!

 

Here’s something to think about. Should total control be left up to the computer in the car, or should the driver have the final say regardless of the outcome? Should failure and poor judgment be left up to the human, or should the computer override their requests? Many a movie has predicted the eventual outcome of what could happen if the three basic laws of robotics aren’t adhered to. Could we be heading in this direction? At this point … all is possible.

 

As a technician, I’ve seen some crazy electronic current flow through unrelated circuitry cause all kinds of weird and unimaginable faults. With that in mind, and then throw in that we are talking about an autonomous vehicle what are the possibilities of a failure like now?

Even with the systems that are out in the market place today, such as “auto-parallel parking” these systems have fail safes that basically turn the feature off if a problem arises within its system. However, it’s hard to imagine every possible glitch has been covered by the engineers. You’d think they have covered it all, but if that’s the case … why do I still see electrical problems that aren’t covered in any of the diagnostic manuals today? And, if all the glitches are already sorted out what do we need recalls for? It’s a scary thought.

 

There’s no doubt as we go further into the electronic age, even software updates and some recalls might be just an internet download away from being sent directly to your car. (Telematics for example.) Even with the advancements in technology, autonomous cars may still be far from ready. However, taking into account “Moore’s law”, which states computing capabilities will double every 18 months… it might be a lot closer than we think.

 

It would be something to jump ahead another hundred years and see what we’ve done. Good or bad. I might rather go back into history to the days of the horse and buggy instead. Of course, a horse has a mind of its own too, and if you did manage to get into a dangerous situation with a horse and buggy chances are you’re both going to be in trouble. Now, if you tried the same thing with an autonomous car, the car isn’t likely to buck and run off leaving you stranded there. Then again, the outcome may actually depend on how the three robotic laws are interpreted in those cars with brains.

 

 

 

 


View full article



Posted

A hundred years from now if somebody read this article I'm sure they would say... "What an idiot." Because ya know, somehow the future electronics, engineers, and mechanics find a way to make it all work.

 

I think I'll fire up my blacksmith furnace... could use a fall back career ya know.

Posted

gonzo: I think the future will not be electronics as we know it today but some other form will be invented that will do more with less and will replace the form of electronics that we see in cars today.. Care to venture what that might be? I don't!

  • Like 1
Posted

I think the autonomous car will have as much influence in the marketplace as the hybrids do. Until fuel is so expensive or depleted I don't believe they'll be a factor.

  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      Our world is rushing head first into an A.I. future and we want to encourage our listeners to remain vigilant in these exciting times, as there is some legitimate cause for concern with the changes brought by A.I. Technology.
      Joining us as our guest is Dan Vance from Shop Dog Marketing.
      Craig has known Dan for a few years now and it was at ASTA in 2023 that he first heard Dan Speak Up on the topic of AI to a group of shop-owners on the promise and peril of AI…and he saw Dan deliver a presentation on the topic again at the MARS marketing conference with the Institute for Business Excellence in (beautiful) Ogde, UT earlier this year.
      In this episode Dan acknowledges many of Craig's concerns regarding AI, while they both align on the actual benefits. 
      Craig states regularly that the last skill machines should ever be able to take from us is our ability to communicate interpersonally and … but in some areas - A.I. is far more capable of outperforming certain tasks.  While that is happening - there remains a disconnect between AI’s ability to generate data and present the data in a way that can produce more effective interactions with real people. 
      Our listeners who may share in Craig’s concerns will no doubt appreciate Dan’s calm and reassuring thoughts on the topic.  
      Watch the YouTube Video
      Topics include:  
      Early AI and Machine learning The concept of Human Capital. Authenticity as a new focus Communication tendency becoming less synchronous Efficiency vs. Authenticity and what we lose AI Strengths and practical uses Social Proof - and a word on Reviews and AI Google quality rater guidelines - EAT - Experience Authority and Trust
      Join Our Virtual Toastmasters: https://remarkableresults.biz/toastmasters
      Thank You To Our Partners:
      The Institute at WeAreTheInstitute.com.  "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.
      AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com
      AutoLeap at AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software!
      Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.
      In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.
      Contact Information
      Email Craig O'Neill: [email protected] Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Optimize Your Marketing & Stop ARO Drops NOW!
    • By Changing The Industry
      Unlocking Your Brain's Potential Insights from The Talent Code #podcast #autorepairbusiness
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/


      If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
      In this episode of "The Weekly Blitz," Coach Chris Cotton delves into enhancing customer experience in the auto repair industry. He underscores that many customers have never encountered exceptional service, presenting a unique opportunity for shops to stand out. Chris shares practical tips for creating memorable interactions, emphasizing communication, trust, and personal connections. He advises making every touchpoint memorable, under-promising and over-delivering, and building trust through transparency.


      Chris begins by discussing the importance of first impressions. He suggests that the initial phone call or visit to the shop sets the tone for the entire customer experience. He recommends training staff to greet customers warmly, listen attentively to their concerns, and provide clear, concise information about the services offered. By doing so, shops can immediately establish a positive rapport with their clients.


      Next, Chris highlights the significance of ongoing communication. He advises shop owners to keep customers informed throughout the repair process, providing updates on the status of their vehicle and any unexpected issues that arise. This proactive approach not only keeps customers in the loop but also demonstrates the shop's commitment to transparency and honesty.


      Chris also emphasizes the power of personal connections. He encourages shop owners to take the time to get to know their customers, remembering their names, preferences, and previous interactions. This personalized approach can make customers feel valued and appreciated, fostering loyalty and repeat business.


      In addition to these interpersonal strategies, Chris discusses the importance of creating a comfortable and welcoming shop environment. He suggests investing in a clean, well-organized waiting area with amenities such as Wi-Fi, refreshments, and reading materials. A pleasant atmosphere can make the wait time more enjoyable and leave a lasting positive impression.


      Sponsored by Shop Marketing Pros, the episode highlights the importance of marketing in attracting and retaining customers. Chris advises shop owners to leverage digital marketing tools, such as social media and email campaigns, to showcase their exceptional service and engage with their audience. He also recommends soliciting and showcasing customer reviews and testimonials to build credibility and trust.


      The episode concludes with Chris encouraging shop owners to transform their services into unforgettable experiences. He reminds them that in an industry where exceptional service is rare, going above and beyond can set their shop apart from the competition. By focusing on communication, trust, personal connections, and a welcoming environment, auto repair shops can create loyal customers who return time and time again.


      Introduction to Supercharging Your Auto Repair Business (00:00:05)
      Coach Chris Cotton introduces the podcast and its focus on enhancing auto repair business strategies.
      The Concept of Customer Experience (00:01:01)
      Discussing the importance of customer experience in retaining clients and outshining competitors.
      Understanding Customer Loyalty (00:02:10)
      Exploring reasons why some customers remain loyal despite poor service and the impact of experience.
      The Customer Experience Gap (00:03:10)
      Highlighting the difference between basic service and exceptional customer experience in auto repair.
      Making Touchpoints Memorable (00:04:11)
      Tips on ensuring every interaction with customers is professional and positive.
      The Importance of Communication (00:05:25)
      Emphasizing clear and consistent communication to reduce customer frustrations and build trust.
      Under-Promise and Over-Deliver (00:05:25)
      Encouraging shops to exceed customer expectations with timely service and added touches.
      Building Trust through Transparency (00:06:30)
      Discussing the significance of honesty and transparency in auto repair to foster customer trust.
      Creating Personal Connections (00:06:30)
      Strategies for personalizing service to enhance customer loyalty and satisfaction.
      The Competitive Advantage of Experience (00:07:35)
      Explaining how superior customer experience can be a shop's strongest competitive edge.
      Conclusion and Call to Action (00:07:35)
      Encouraging listeners to focus on creating unforgettable customer experiences to crush the competition.




      Connect with Chris:
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae


      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors

×
×
  • Create New...