Quantcast
Jump to content


Mechanic By Definition - - - How do you know if someone really is ... a Mechanic?


Recommended Posts

Posted

Mechanic by Definition

 

Over the years I’ve spent under a hood, I’ve heard the term mechanic thrown around in every possible direction. It seems everyone who has ever opened the hood of a car at one time or another has been referred to as a mechanic. On other occasions I hear, “I used to be a mechanic” or “My brother is a mechanic”. It’s a term seldom used correctly when speaking to the service writer. I compare it to using a brand name of a product vs. the product name such as “Freon” or “Kleenex”. We all get the idea of what they are referring to, but seldom does it equate to a reasonable facsimile of a true mechanic’s diagnostics when they are trying to explain something about their car. Maybe it’s time we established some ground rules as to how or whom can call themselves a mechanic.

 

Is it fair to call someone who has a basin sink wrench and a PVC cutter a plumber? No, I don’t think so. Is it fair to call a home owner who is changing out a receptacle an electrician? No, I don’t think that’s fair to say either. But, give somebody a service book, a box of tools and spot in the home garage … yep, they’re a mechanic. Of course, I’ll bet as soon as you have to call “the” plumber or electrician to take care of your “oops” the spouse will point out to the pro that you’re not one of them. I suppose the same thing happens with a box of wrenches when the car acts up too, I just don’t hear it as much as I think I ought too.

 

A perfect example of this is the guy who came in needing a fuel pump for his car. My price was way too high, why I was robbing the poor guy even before he could reach for his wallet. (His words not mine.) So, he decided to tackle the job himself. Two days later the same car was in the shop to have me change the pump. He never mentioned that he tried to do it himself; his only response was that he had thought it over, and decided it would be better if a professional took care of it. I could tell he tried to handle the job before he brought it in. Several bolts were loosened that didn’t need to be removed, and several brackets showed signs of someone trying to bend them out of the way. I think he wanted to keep the fact that he couldn’t figure out how to take the tank down as his own little personal secret. However, his spouse told me all about it when she picked up the car. Yes, as usual, the better half spilled the beans. As she put it, “He thinks he’s a mechanic.”

 

So what really defines someone as a mechanic? Is it fair to call the guy at the local tire shop whose job it is to remove 5 lug nuts, change the tire and balance the new one a mechanic? Should the person who changes out only exhaust pipes be labeled a mechanic? How about the guy who changes your oil? Is he a mechanic too? Yes… they all are. They’re just different forms of the same trade.

 

OK, so we’ve establish a baseline for the term “mechanic”, basically anyone who in some way uses tools to perform a service on a piece of machinery is a mechanic. Great, so from the baseline established we can make the assumption there are different levels of the trade as well. Each level requires a different expertise. Each level is just as important as the next. So in essence, there’s a lot of mechanics out there. However, for some reason a lot of consumers assume that all mechanics are the same. Because, well…you know… we’re mechanics.

 

This stereotypical analogy of a mechanic is one that I would love to see changed. Yes, there are mechanics out there that should probably stick to the wash bay or the lube rack, and never try to diagnose a no start condition. And, yes there are a lot of mechanics (and shops) that figure the best method of diagnosing a problem is to keep throwing more parts at it until they hit the one that makes it work. (And… yes… they call themselves mechanics too.) I’m sure every trade out there has the same types of individuals in their respective fields. It’s not just the automotive field. The big issue is the conception of the modern day consumer.

 

Some people take the term mechanic just a little too far, especially when they are at the service desk, and are trying to give me far too much information based on what another mechanic has told them about their car. Mainly, because their regular mechanic couldn’t do the repair that he/she thought was necessary. (Nine chances out of ten… they’re way off the mark as to what is wrong with the car.)

 

Just the other day, the owner of a small used car lot that I’ve done business with before asked if I could reflash a computer on a 1988 Chevy. I was quite startled at his request. I told him there is no reflash program on that old of a car. It does have a read only memory chip that is part of the computer system though. It’s called a PROM (Programmable read only memory) but, if it was a stock chip in the car there’s no changing it. (There are aftermarket programmable chips though… but he wasn’t referring to one of those.)

 

I guess he was basing it on previous cars that I’ve flashed for him, but those were a lot newer vehicles. I had to ask, “What’s the reason for all this fuss?” Turns out it was because his mechanic told him that a reflash would fix the stalling problem. “Stalling problem?” I questioned him, “I’d like to check it out first, before assuming it’s the ECM that’s the problem. There are a lot of other reasons for stalling other than the ECM.” I had a feeling his mechanic was a little out of his comfort zone on this one. (Not that it matters but, his mechanic was born in 1988.)

 

It’s too bad that we don’t have different degrees for mechanics, so we could recognize at what level they were proficient. Here’s something else to think about, a person who holds a certification in a given section of automotive repair doesn’t entirely mean they are adept at physically tackling that said job. Like most certifications, the concept behind it isn’t so much that you can do it, but merely that you understand how to.

 

We’ve got a long way to go to figure out what to call a mechanic when he/she is really a mechanic or not. It’s very clear to me, there are a lot of things to think about in defining a mechanic, and there’s even more in defining a good one.

 


View full article

Posted

First thing first, I am not a mechanic! I own an automotive service/suspension/alignment shop. I am more of a service writer than a Mechanic. we have mechanics that do work.

...That doesn't mean that I don't know the work or how a vehicle should function properly. ... a lot of customers call asking for a quote on certain things that another shops/ or mechanics couldn't fix. I usually tell'em that they need to bring it in to take a look at the car ourselves and try to solve the their problem instead of what the other shops said that could not be fix. we like to solve and focus on their problems, what they want fix.

An example for instance the owner of a 2010 Toyota sequoia was told that his rear suspension can't be aligned, this is coming from one of the Toyota dealerships.

Here's our Lil' humble shop did it for the customer. It leaves a lot to say about the "Mechanics" that the dealerships has, not to mention the rate they charge for them. Here's another one this is from firestone... our Customer went to get an alignment and somehow he ended up with new tires too! The lil' Subaru was still pulling to the passenger side when I test drove it and it wasn't because the tires. The "firestone mechanic" told him that he needed an axel shaft to be replace to solve the issue of the car pulling to the side. Oh, and we saw no signs of that car been touch to adjust the toe.

 

Again, I am not a Mechanic but I know how to do the work, determine what's wrong with the car and sell the job. oh and again the Mechanic does all the work.

 

I am an accountant by profession, held jobs of Dir. of Operations of an International Bridge, Business Consultant and a Mechanic by Hobby.

 

Why not a full time Mechanic? The grease on my hands daily don't go with me. Lol!

  • Like 1
Posted

The automotive field has become a specialized trade. Long gone are the full service shop mentalities. I think we will see more specialty shops vs. the all around repair shops long before the consumer ever understands that all mechanics are not the same. It's something the average consumer can relate to, just like going to a specialist for medical or dental the automotive specialist will be in big demand in the future.

Posted

I don't know about that Gonzo. We still promote our shop as a full service shop. We do have "Technicians" with different abilities in the shop, it's my responsibility to have the skill sets needed in the shop to handle the vehicles that come into my shop. That might mean hiring a new tech or getting my current techs into some training classes to meet the needs of my customers. Having said that we do domestic and asian imports, but do not promote being a european car specialist.

Posted

I personally like when other "mechanics" have screwed something up or couldn't figure out the problem. A "hack job" just creates an opportunity for me to earn more money :-) And i can understand why some shops specialize. Im learning now why some of the big name shops in our area doesn't do many heavy jobs (engines, transmissions, head gaskets, engine rebuilds)...b/c its just not as profitable! Im a 1 woman show currently and can make more money on the alternator, starter, tune ups, suspension, brakes than engine job. Furthermore ive recently started promoting for a specialty...Diagnostics! In my area there is a serious lack of Technicians that can/will diagnose properly....so i agree with the specialty trend.

  • Like 1
Posted

Our shop has plenty of "DIYers" or "Diagnose it Yourselfers". They always bring me a smile. Before we do anything, or remove and replace a part, I tell them I'm going to run a diagnostic. That's when you here the "My mechanic told me...." My favorite is when the engine is cranking, no start, and they swear it's a starter motor. Then you have to sit them down and explain there's a lot more to the condition than you think. After you explain possible causes and how a diagnostic is necessary they ask how much is that part? I just smile and want to ask "Do you take your ground meat to the drive through at some burger joint and ask...can you cook this for me?" Besides I don't know yet, the diagnostic will solve the unknowns with your situation. The term "Mechanic" is definitely a term used way too vaguely.

  • Like 1
  • 6 months later...
Posted

I hate the term mechanic. You say mechanic to me and I think of the guy who fixed my fathers 1974 Dodge Dart. We are technicians.

 

The modern day vehicle is a highly computerized, technologically advanced transportation device that requires a technician to diagnose and repair. If your air cleaner has a wingnut holding it on the carburetor you need a mechanic. If you need the purple and white wire at pin 128 checked for power then you need a technician.

 

Mechanics fix mechanical things and technicians fix technical things.

 

BTW - For you young people. A carburetor was a mechanical device that mixed fuel and air then delivered this atomized mixture to the intake manifold that was usually made from cast iron. :D

  • Like 1
Posted (edited)

I like to think of myself as a mechanic and technician. If my power steering pump leaks I find the leak and replace the pump (technician) or I take it out, replace the seal, bearing, and emery the shaft (mechanic). Mechanics fix broken mechanical things. There aren't many mechanics left in the world today, they all went broke. All that's left are the techs that learned its faster and easier to change parts that they know are the problem. Not to be confused with shotgunner who sprays parts under the hood and hopes one hits. :-)

Edited by alfredauto
  • Like 5
  • 3 weeks later...
  • 2 weeks later...
  • 2 weeks later...
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      Thanks to our Partner, NAPA Autotech
      Matt Fanslow, an ASE certified Master Automotive Technician, reviews a YouTube video reacting to Google's top questions about car problems. Matt provides his expert insights and clarifications on topics ranging from car batteries, vibrations, and parasitic drains to more complex issues involving EVAP systems and the importance of proper diagnostics. Additionally, he offers commentary on the importance of ongoing training for technicians, skill gaps in the industry, and the economics behind charging for diagnostic work. Matt combines humor and professional knowledge to educate viewers on both basic and advanced automotive questions.
      Watch Full Video Episode
      Show Notes with Timestamps
      React Video (00:00:00) Google's Top Questions (00:01:20) Why Does My Car Battery Keep Dying? (00:01:26) Vibration When Stopping (00:03:10) Why Does My Car Shake When I Drive? (00:04:57) Squeaking When Turning (00:08:32) Shaking When Accelerating (00:10:09) Bad Smell from AC (00:11:44) Shaking When Braking (00:14:52) Gas Leaks and Evaporative Emission Systems (00:15:38) Importance of Oil in Engines (00:17:59) Napa Auto Tech Training Programs (00:20:49) Causes of Car Overheating (00:22:04) Why Cars Need Gas (00:23:39) Reasons for Cars Burning Oil (00:24:01) Backfiring and Misfires in Cars (00:26:05) Expiration of Car Seats (00:27:14) Mechanics' Pricing and Value (00:28:20) Why Mechanics Wear Gloves (00:30:42) Mechanics and Chemicals (00:31:44) Mechanics' Pay (00:31:59) Skill Levels in Auto Repair (00:32:06) Wage Misconceptions (00:33:29) Honesty in the Trade (00:35:09) Uniforms and Image (00:36:39) Charging for Diagnostics (00:39:44) Comparing Auto Repair to Other Professions (00:42:12) What Mechanics Do (00:43:36) Hourly Rates and Costs (00:45:58) How do mechanics get paid? (00:47:26) Flat rate pay explained (00:47:37) Charging for diagnostics (00:52:36) The demand for mechanics (00:54:41) Passion for automotive work (00:57:00) Certifications and training (00:59:04) Handling car emergencies (01:00:39) Dealing with car recalls (01:01:29) What to do if a car is stolen (01:02:03) Carbon Monoxide Concerns (01:03:13) What to Do If Your Car Is Hit While Parked (01:04:24) Insurance Company Guidance (01:04:40) Reacting to Answers and Feedback (01:05:07)
      Thanks to our Partner, NAPA Autotech
      NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.
      Contact Information
      Email Matt: [email protected] Diagnosing the Aftermarket A - Z YouTube Channel
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Why Used Car Parts Can Be Risk
    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      I’d like to give another shoutout to our sponsor, Shop Marketing Pros. They are the only marketing company I recommend, and they handle all of the marketing for my own shop as well. If you’re serious about growth, you need strategies that actually work: better websites, higher Google rankings, and ads that bring real customers through your doors.
      Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that’s just as great.




      Check out their podcast here: https://autorepairmarketing.captivate.fm/


      If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind


      In this episode of "The Weekly Blitz," host Coach Chris Cotton opens up about his deeply personal journey with grief following the passing of his beloved wife Kimberly's mother on New Year's Eve. With heartfelt sincerity, he delves into the complex and often overwhelming stages of grief, sharing insights and reflections from his own experience. Chris emphasizes the crucial importance of being prepared for the inevitable reality of loss, introducing listeners to the "red envelope yellow envelope" concept. This thoughtful approach involves meticulously documenting essential information and end-of-life plans, ensuring that loved ones are not left in the dark during times of emotional turmoil.


      Chris underscores the necessity of having those often uncomfortable yet vital conversations about end-of-life wishes and preparations. By addressing these topics head-on, individuals can significantly ease the burden on their families and friends, allowing them to focus on healing and remembrance rather than logistical challenges. Throughout the episode, Chris also touches on the emotional and spiritual dimensions of grief, offering guidance and support to those navigating similar paths.
      He encourages listeners to prioritize self-care and preparedness, not only in their personal lives but also within their business endeavors. By fostering a mindset of readiness and resilience, individuals can better cope with the unpredictable nature of life and loss. Through his candid storytelling and practical advice, Coach Chris Cotton provides a compassionate and empowering message, reminding us all of the strength found in vulnerability and the peace that comes from being prepared.


      Introduction to the Episode (00:00:01)
      Coach Chris Cotton introduces the podcast and its focus on auto repair business insights.
      Happy New Year Message (00:01:13)
      Chris shares a New Year greeting and hints at personal challenges faced recently.
      Discussion of Loss (00:02:29)
      Chris reflects on the passing of Kimberly's mother and the impact on their family.
      Red Envelope Yellow Envelope Concept (00:03:46)
      Importance of planning for unexpected events is emphasized through personal experiences.
      The Emotional Toll of Grief (00:06:50)
      Chris describes the emotional reactions and support needed during grief.
      Organizing Affairs for Loved Ones (00:08:18)
      Advice on preparing personal and business affairs to ease burdens on family.
      The Stages of Grief (00:10:27)
      Chris outlines the stages of grief observed in Kimberly's reactions to loss.
      Denial and Anger Stages (00:11:38)
      Discussion of denial and anger stages in the grieving process.
      Bargaining Stage of Grief (00:13:08)
      Explains how bargaining manifests in thoughts of regret and "what if" scenarios.
      Depression and Acceptance Stages (00:15:12)
      Chris describes the transition between depression and acceptance in the grieving process.
      Call to Action for Planning (00:16:28)
      Encouragement to have plans in place for end-of-life situations to support loved ones.
      Importance of Life Stories (00:17:47)
      Chris stresses the need to document loved ones' life stories before it's too late.
      Final Thoughts on Grief and Readiness (00:19:00)
      Reflection on being spiritually and emotionally prepared for life's uncertainties.


      Connect with Chris:
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae


      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio
    • By JustTheBest

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Jay Huh
      Long story short, been in business about 2 years and started mobile. Current location for about a year, just opened up a second location about 3 weeks ago- HUGE step for me.
      In my area, auto shop locations are REALLY REALLY RARE. There'll be months before a single shop will pop up for lease.
      Well.. I was looking for auto equipment on craigslist and stumbled upon a listing of a shop moving and selling all his lifts. Found the location on loopnet- 5 bays, previous business extremely successful, great location, great price too....
      1st location hit record sales this past week, 2nd new location held its own (divided by week, came out on top after expenses). I got both stores running self sufficiently. I am pretty much maxed out and I hate taking out loans but I have a line of credit available. 
      Am I crazy to want to do this? 


  • Our Sponsors



×
×
  • Create New...