Quantcast
Jump to content


Recommended Posts

Posted

Hi My name is Byron. I am a new subscriber to Auto shop owner forum, Just stumbled across here as I am putting together a business model to get a shop up and running. I have spent hours reading through the threads and found a wealth of information here. I have to admit the thrill of opening a shop and being in control of your own future is quite exciting. But also full of anxieties and stress putting everything together.

 

I actually have 2 questions, the first being a shop name. I would like to hear how you chose a shop name and the whys of doing it. For me personally I think the name says a lot about a shop and will help attract prospective clients that are willing to spend there hard earned money for diagnostics and repairs. What say you shop owners.

 

My second question is about scan tools. I would like to know what scan tools you like and why. I have always been a user of OTC and looking at there new Genisys touch as a shop scanner.

 

 

 

 

Posted

Originally I was going to name my shop "The GAS Co." "Gonzo's Auto Service Co. " But after talking to a guy who runs a multimillion dollar company (Over many beers) He said, "Are you Superior?!" Me, (too many beers) I said, "HELL YES!" thus the name... Superior Auto Electric ... the hangover has lasted better than 30 years.

 

Scanners... good question.

After going through Snap On, Genysis, and a few others I find the best thing .. if you are after a very detailed scanner, well...that's manufacturer scanners. Tech II, DRB, Consult, IDS, etc...

A mastertech is a good overall tool. Does a lot

I also use a DOL scanner for basic code reading. (It's wireless and will code both OBD II and manufacturer specific codes.)

 

Nothing wrong with Snap On and the others... I just have my own preferences. I have a Genysis, makes a good door stop. (slow) BUT, nothing beats manufacturer scanners.

 

Buy a GOOD scope. Mastertech and the Snap On tools have scope capabilities. I also use a Bosch scope and a PICO. (PICO is probably the best.)

 

ya can never have enough. and.... you'll always be buying more.

Posted

I agree there is nothing like a manufacturers scanner. Having worked for ford with there NGS then world bay diagnostics computer it was nice to be able to have that in your arsenal of tools. But going out on my own it just is not feasible to purchase all the scanners. Just trying to see what you guys like using and the best bang for the buck.

My first scanner was a OTC 4000e yeah I am old, then came the Genisys and now the new release Genisys touch has peeked my interest with all of its features from blue tooth to wiresless and not having to leave the car to look up data or information. Its platform is a tablet computer loaded with identafix as well as other features to help in repair. A good scope is for sure a tool that is needed. I have 2 Tektronix 465 scopes and been valuable to me over the years, they are considered boat anchors by todays standards.

The snap on verus pro is a really nice machine but at 10k puts it out of my financial ability to buy one. With doing all the research I can now with hopes of being as prepared as I can be once the service bay door rolls up, knowledge is the key for me to learn from you guys that have been there and done that.

Thanks for the input

Posted

I think "the auto md" and all staff wears scrubs and dresses like doctors. Also saw "hoods up".

lol that is funny.

 

Thanks xrac for the list.

Posted

I decided on autoDR for 3 reasons. 1 - "A" puts you at the top of the list in the book. 2 - DR are my initials so it works both ways. and 3 - wanted something that we could use to market that we are the ones who tackle all the issues that others cant figure out. The idea of a Doctor helps with many of our marketing programs.

 

As for scanners you need to remember that the scanner/scope is only as good as the tech holding it. I have seen many shops in our area shell out the 5-10k for scanner only to use it like a $20 code reader. We have a few that we use. We have the OTC Genisys that we use for light stuff, quick code reads, and light live data readouts. We have the Snapon verus pro that we use on most everything for advance diagnostic, scope, data etc.... and lastly we have a shop laptop with most OE's software for anything that requires flashing or OE specific info, this also requires yearly subscriptions to the OE sites so it can be costly.

Posted

I decided on autoDR for 3 reasons. 1 - "A" puts you at the top of the list in the book. 2 - DR are my initials so it works both ways. and 3 - wanted something that we could use to market that we are the ones who tackle all the issues that others cant figure out. The idea of a Doctor helps with many of our marketing programs.

 

As for scanners you need to remember that the scanner/scope is only as good as the tech holding it. I have seen many shops in our area shell out the 5-10k for scanner only to use it like a $20 code reader. We have a few that we use. We have the OTC Genisys that we use for light stuff, quick code reads, and light live data readouts. We have the Snapon verus pro that we use on most everything for advance diagnostic, scope, data etc.... and lastly we have a shop laptop with most OE's software for anything that requires flashing or OE specific info, this also requires yearly subscriptions to the OE sites so it can be costly.

I did a poll on a forum I frequented to help choose a name and one of the choices was The Brake Doctor. (I have a brake repair shop as well as hitch and trailer shop) Well that name won. My wife like it, but I thought it was dorky to be honest, but man has that name worked for me. I get more brake work than any other shop in town, including Midas I'm willing to bet. And people around town call me Dr, or The Dr, or Brake Doctor, it's quite funny really. I still think it's dorky, but people like it I guess.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Ready to kick off the year with a marketing plan that keeps your bays full? Join Brian Walker and Caroline Legrand as they dive into easy, actionable strategies to help auto repair shops plan their marketing month-by-month. From practical ways to align your campaigns with community events to leveraging fun, nationally recognized days, you’ll learn how to make your marketing engaging and impactful.
      Discover fresh ideas for social media, event hosting, and campaigns that’ll keep your shop top-of-mind all year. Whether it’s winter car care, “new year, new car” resolutions, or creative customer appreciation ideas, this episode is packed with ways to turn small efforts into big wins.
      Don’t let January sneak up on you—start planning now!
      Tune in to get the tools you need to make 2024 your best marketing year yet.
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops


      Are you ready to convert clients to members? App fueled specializes in creating custom apps tailored specifically for auto repair businesses. Build client loyalty. Get started today with your own customer loyalty app. Visit Appfueled.com


      Lagniappe (Books, Links, Other Podcasts, etc)


      How To Get In Touch With the Guest


      Show Notes with Timestamps


      How To Get In Touch
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected]
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Proactive vs Reactive Responses in Business #podcast #autorepairbusiness #automotivebusiness
    • By Changing The Industry
      Episode 190 - Hacking Incidents and Protecting Client Information With Cavan Robinson of Vehlo
    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/


      If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind


      In this episode of The Weekly Blitz, Coach Chris Cotton from Auto Fix Auto Shop Coaching delves into the increasingly prevalent issue of "ghosting" within the auto repair industry's hiring process. Ghosting, a term that describes the sudden cessation of communication by either job applicants or businesses without any prior explanation, has become a significant challenge for both parties involved.
      Coach Chris begins by examining the underlying reasons for this trend. On the applicant's side, factors such as receiving multiple job offers, feeling overwhelmed by the job search process, or simply deciding that a particular position is not the right fit can lead to ghosting. From the business perspective, a lack of structured follow-up processes, being inundated with applications, or changes in hiring needs can result in businesses inadvertently ghosting candidates.
      The impact of ghosting is profound, affecting both job seekers and business owners. For job seekers, being ghosted by potential employers can lead to feelings of frustration, confusion, and a lack of closure, which can be demoralizing and impact their confidence in the job market. For business owners, ghosting by candidates can disrupt hiring timelines, lead to wasted resources, and create gaps in staffing that affect operations.
      To address these challenges, Coach Chris offers several strategies aimed at mitigating the occurrence of ghosting. He emphasizes the importance of clear communication throughout the hiring process. This includes setting expectations from the outset, providing timely updates to candidates, and being transparent about the hiring timeline and decision-making process.
      Furthermore, Coach Chris highlights the role of empathy in improving hiring practices. By understanding the pressures and challenges faced by job seekers, businesses can tailor their communication and engagement strategies to be more supportive and considerate. This approach not only reduces the likelihood of ghosting but also enhances the overall candidate experience.


      The episode concludes with practical tips for auto repair shop owners to refine their recruitment processes. These include implementing structured follow-up procedures, utilizing technology to manage applications efficiently, and fostering a company culture that values open and honest communication. By adopting these strategies, auto repair shops can improve their hiring outcomes, reduce the frustration caused by ghosting, and build stronger, more reliable teams.


      The Rise of Ghosting (00:01:05)
      Discussion on the troubling trend of ghosting in the hiring process and its impacts.
      Why Ghosting is Increasing (00:02:16)
      Exploration of the reasons behind the rise of ghosting, including job market dynamics.
      Employee Perspective on Ghosting (00:03:16)
      Insights into why job seekers ghost employers, including feeling undervalued and overwhelmed.
      Business Owner Perspective on Ghosting (00:05:41)
      Challenges business owners face when candidates ghost them, including time and financial losses.
      The Importance of Communication (00:08:03)
      Emphasis on the need for better communication and transparency in the hiring process.
      Impact on Business Reputation (00:09:00)
      How consistent ghosting can negatively affect a business's reputation and public image.
      Strategies to Reduce Ghosting (00:09:30)
      Suggestions for both parties to improve communication and reduce ghosting occurrences.
      Creating a Welcoming Interview Process (00:10:05)
      Advice on how to create a respectful and engaging interview environment for candidates.
      Follow Through After Interviews (00:11:05)
      Importance of following through with candidates to maintain professionalism and opportunities.
      Conclusion and Acknowledgments (00:12:03)
      Wrap-up of the episode, encouragement for listeners, and thanks to the sponsor.


      Connect with Chris:
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae


      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors

×
×
  • Create New...