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Anyone have any success with an Adwords campaign? I have been doing research and it seems a bit more complex for a decent ad but will target local demographics searching for your keyword. There is no contract and budget is flexible. I hate a lot of company's want a year contract for their services that I have no proof will even pay for itself.

Posted

Don't even bother! No return, hard to cancel. Did it for about a year and a half never got additional views, never got any mentions of it.

 

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Posted

My friend uses Google AdWords to rent out his condo in Panama City when he is not there. Between AdWords and word-of-mouth (his only two forms of marketing), he keeps it rented almost year around.

Posted

How much did you spend on the campaign? I think it varies by market. You only pay if they click on the ads and I am thinking of a short run. How was it hard to cancel?

Posted

How much did you spend on the campaign? I think it varies by market. You only pay if they click on the ads and I am thinking of a short run. How was it hard to cancel?

Initially I started very small. $40.00 a month.

After calling to cancel they told me that I had been using the wrong program I should use (later I found out that was just the newest platform, not a new setup just a new UI) once using the new ui I opted to spend a bit more and went upwards of $400.00 a month for 2 months with no noticeable gains. Called again to cancel, and they told me I needed to work on my keywords, and even after a while on the phone it was found by the rep that keywords were not responding as expected, so regardless what we typed in the most common placement of my add was at "exhaust repair" and "muffler repair". So he explains give them a month to get it straightened out, after that month nothing changed. I called to cancel and due to the fact I had used the original first it took lots of work on my end and their end to actually cancel the service. It was however easy to stop the ads (billing also).

All that said, it's just as likely that my abilities limited their abilities!

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Posted

I have used Adwords for years, it is the most successful thing I have ever used to advertise. It has brought me more business than any other form of advertising. While Google's interface i a bit confusing, you can pause or delete your campaigns vey easily. That is the pros. The cons. It now cost a small fortune. I started using it many years ago. Not too many shops were using it then. That made it very affordable. I have pretty much stopped using it because the cost is about 20-40 times more now. While we did get a lot of work, we probably broke even by the time we paid for Adwords. I think it is a good tool to to get something jump started. Like if you are just starting out and want to get some cars in the door. Bing, Yahoo, & Facebook have done nothing for us.

 

I used it to launch my shop management website smotgo.com over the last year. Over 600 people created accounts. I think that is pretty successful, but it was about an $18,000.00 investment. But, without it there is no way I would have reached all those people. When I checked the shops numbers, I calculated about $150,000.00 worth of work over the last few years from Adwords customers. It's hard to totally quantify this value as you don't know what those customers will spend in the future and how much their referrals might be worth, but I spend about $75,000.00 on Adwords, so I'm thinking Google probably did a little better in that deal than I did. You can tune and target you advertising, and set a budget, but then you also limit your opportunities.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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