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Posted

Hello I am thinking about making the switch from mobile repair to purchasing a shop and have found a shop I am interested in. Here are some of the facts about the shop:

Established for over 25 years. Two techs an A &B tech that have been here almost that long. Very dirty shop environment with piles of car parts everywhere. No employee manual or SOPs to speak of. Owner not showing a profit to not have to pay taxes. I could go on about the red flags. On a positive note there is a ton of potential for increased profit due to the shops repair and not repair and maintenance mindset. At this point my biggest concern would be the current state of the shop and the techs willingness to change. What y'all think so far ? Thanks

Posted

Look at my post a few down. These guys will give great advice, research everything they say and you'll be in a good spot. From what you have described so far, my first thoughts are that you better be getting a smoking price and you'll want to have a solid understanding of what you'd be getting yourself into.

Posted

Look at my post a few down. These guys will give great advice, research everything they say and you'll be in a good spot. From what you have described so far, my first thoughts are that you better be getting a smoking price and you'll want to have a solid understanding of what you'd be getting yourself into.

Agreed. This place sounds so bad, that I'd be looking to pay for basically the inventory + 10-25% of what he thinks his equipment is worth (because it's probably all over 10 years old and obsolete, he more then likely thinks it's worth what he paid for it).

No cash flow = no business value. Database/customer list & location isn't worth anything, it falls under goodwill in a business sale.

Just like Rambiss found out in his other thread, be prepared for both techs to jump ship if you try to change anything, and be prepared to have a very difficult time replacing them as well.

Posted

I have recently done something similar and I can tell you that you will probably lose/fire the techs. Out of the 11 at the place I just took over I'm down to 3 and a couple of those are going soon too...

Posted

Thanks for all the replies everyone. I really appreciate it. Rambiss I did see your post and that was a good one with lots of good info. It was strange in fact how similar our potential shops are, I.e. messy and outdated. I think the moral of the story is that change is hard for people and techs have wheels on their toolboxes for a reason :).

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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