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Posted (edited)

I have a customer that runs a small fleet of plow trucks, old ratty plow trucks. He brings me 1 to 2 jobs every week since he's always breaking down. I even let him keep a truck on my lot so he can swap trucks when he breaks down, he leaves the broken truck and takes the truck I just fixed. His trucks are filthy and full of junk but I like the guy and he pays good, always cash.

 

Anyways he brought me his car for a front wheel bearing, rear shocks and a sway bar end link. The car sat on my lot for a couple days before I could get to it, and yesterday I went out to bring it in. Here's what I found, brace yourselves!

 

Btw this caddy was riding so low from bad rear shocks and being overloaded with crap I had to jack it up to get my lift arms underneath it.

 

 

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Edited by ScottyP
Posted

Thinset tile mortar to go with the box of tile next to it. In the two days the car sat in my lot he stopped by twice and took stuff out of the car. Dropped off another truck yesterday too. Never stopped in so don't know if it needs work or if he's strategically placing it for the next snow storm. Like I said he pays good and normally throws me good tips so I take the good with the bad I guess. Super nice guy and believe it or not he has a lot of money but you'd never know it.


Posted

LOL, been there, seen it, dealt with it, and cleaned them out before. Got a couple of stories on them too. LOL

 

Can you imagine their house?

 

After all these years I've got pretty used to seeing stuff like this... and worse. LOL

Posted

 

Thinset tile mortar to go with the box of tile next to it. In the two days the car sat in my lot he stopped by twice and took stuff out of the car. Dropped off another truck yesterday too. Never stopped in so don't know if it needs work or if he's strategically placing it for the next snow storm. Like I said he pays good and normally throws me good tips so I take the good with the bad I guess. Super nice guy and believe it or not he has a lot of money but you'd never know it.

 

 

That's pretty hilarious. Mobile storage unit. Try to upsell some IKEA storage crates. ;)

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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