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Yes, you can get it cheaper on the internet…

Joe Marconi
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ScottyP Enthusiast

ScottyP

Posted
Posted

I am not a tech but I can never remember us ever having that type of issue from a hydro boost unit. Have you checked for contaminated fluid?

Is this a response to my question in repair/diagnostic help? I did flush the fluid out just this morning. Fluid was very old and dark, flushed till clean fluid ran, put a gallon through it.

ncautoshop Proficient

ncautoshop

Posted
Posted

Installed a customer supplied injection pump yesterday because it was cheaper... (to purchase just the pump, if I do the complete job would have been $60.00 cheaper)

But the new pump was bad, he didn't feel he should have to pay twice even though we discussed it was a possibility. His cheaper just cost him $400.00 extra. I might post the whole story later, let's just say he raised my blood pressure to heart attack zone then his actions as an alchololic made me laugh so hard he added a year to my life!

 

Sent from my SCH-I605 using Tapatalk 2

 

 

  • Like 1
mspecperformance Mentor

mspecperformance

Posted
Posted

Installed a customer supplied injection pump yesterday because it was cheaper... (to purchase just the pump, if I do the complete job would have been $60.00 cheaper)

But the new pump was bad, he didn't feel he should have to pay twice even though we discussed it was a possibility. His cheaper just cost him $400.00 extra. I might post the whole story later, let's just say he raised my blood pressure to heart attack zone then his actions as an alchololic made me laugh so hard he added a year to my life!

 

Sent from my SCH-I605 using Tapatalk 2

 

 

I would LOVE to hear this story, we should have a sub forum for crazy customer stories ahahaha

  • Like 2
ATLAuto Rising Star

ATLAuto

Posted
Posted

 

 

I would LOVE to hear this story, we should have a sub forum for crazy customer stories ahahaha

We do ... his name is Gonzo, and he wrote a whole book about it!!

  • Like 1
Gonzo Grand Master

Gonzo

Posted
Posted

We do ... his name is Gonzo, and he wrote a whole book about it!!

I can always print more copies. LOL

Oh, and I've got lots and lots of stories.

Reading these posts made me think of quite a few of them

 

LOL... thanks for the plug Wes, :);):P

  • 5 months later...
Sharp'S Rookie

Sharp'S

Posted
Posted

 

“Yes you can get it cheaper on line, do you have any other questions?”

 

 

I am going to have to remember this one!

Sharp'S Rookie

Sharp'S

Posted
Posted

I wish I had a nickle for every time someone said to me "Hey take care of me and will send you a ton customers".

 

That's when I want to run and hide.

Is it just us or are the people they send always on "limited incomes" with cars from the early 90's that fall apart as soon as you pop the hood?

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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