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Advance Auto Parts completes deal to purchase GPI-CARQUEST

Joe Marconi
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JimO Collaborator

JimO

Posted
Posted

I did quite a bit of business with CARQUEST and was concerned about the changeover. As Joe said the sales and counter people have remained the same and that was a relief. What did change however was my cost and list price for most lines. If you have been switched over to Advance please take some time to compare pricing.

Example - Cabin filter for a 2003 Honda Odyssey EX 3.5L

Napa #24897 Cost $10.99 List $20.61

OEM Cost $17.99 List $27.99

Advance #C45459 Cost $21-99 List $55.98

 

There is nothing that can be said that can justify the above pricing issue. Can you imagine invoicing a cabin filter for $55.98 and the customer comes in the next day armed with the OEM list price that 50% less! We try our best to establish a good reputation that could be tarnished by things like this. The above example is NOT unique. I have documented 20 to 30 price comparisons all ending with Advance having inflated cost and list pricing. Wipers, steering/suspension and exhaust prices so far have checked out OK with a fair cost and list.

phynny Community Regular

phynny

Posted
Posted

The list prices autozone and advance spit out are moronic. Many many times I've climbed all over the territory managers for its stupidity.

ATLAuto Rising Star

ATLAuto

Posted
Posted

The list prices autozone and advance spit out are moronic. Many many times I've climbed all over the territory managers for its stupidity.

 

Phynny, I've never understood why "list price" even exists as everyone pays "cost" or less. What did the managers say about it?

phynny Community Regular

phynny

Posted
Posted

Always the same answer, "corporate does it, we don't agree with it." I believe it's to keep the customers buying directly from them since they can sell it for a higher price directly to the customer.

AlohaAutoLasVegas Apprentice

AlohaAutoLasVegas

Posted
Posted

Wow... I find I quite amusing how people bash certain auto parts suppliers and say that their employees are "wanna be mechanics " but yet those persons that bash on those parts supplier buy parts from them.arent those wanna be mechanics the same person that are selling you those parts ?? And NO I don't work for them..,it just irritates me to think that just because we may or think we know more than someone else in a lower position then us,we put them down..It is really dumb..And yes I was a wanna be mechanic.,, but you know what WE all was once A

Wanna be.. And now we

Are IT.. "THE BEST OF

THE BEST"...i didn't,and WILL never

Forget where I came from..

JUST SAYIN.... We just need

To keep humble...

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  • Have you checked out Joe's Latest Blog?

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      The Toolbox is Last to Leave, First is the Heart
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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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